The Reserve Bank of India has enhanced its review mechanism for customer complaints within regulated entities, mandating a senior-level review before rejection or partial resolution. This move aims to ensure speedy and meaningful grievance redressal, with internal ombudsmen playing a key role in oversight and reporting to the board's customer service committee.
Indian equity markets are in a wait-and-watch mode, awaiting clarity on tariffs and the Union Budget's capital expenditure focus. CIO-Equities Chakri Lokapriya highlights selective opportunities in sectors like IT, metals, and banking, while advising caution on insurance and quick commerce due to persistent competitive pressures and margin concerns.
