Yelp has announced new AI-powered call answering features for restaurants and services as part of its Spring Product Release. With the service, currently under development, the company hopes that "businesses never have to miss a call again.
"In this next step of our product transformation, were continuing to harness AI to unlock the potential of Yelps rich data in ways that build trust and simplify decision-making whether users are hiring a pro or booking a reservation," Yelp's chief product officer, Craig Saldanha, said in a statement. "By grounding our AI in real consumer behavior and business data, were creating intuitive, transparent features that improve the experience for everyone on Yelp."
The AI-powered system "will be fully integrated into Yelp's platform with customizable features and the ability to answer general questions, filter spam, transfer calls when needed, and capture messages." For restaurants, it will make reservations, put guests on a waitlist and highlight deals like happy hours. It will be part of Yelp Guest Manager, which is also getting a few updates to streamline operations plus, a new Guest Experience Survey.
Users calling services will be able to provide project details, get answers to follow-up questions and receive a call back from the company. For example, if a person has an issue with their car, they can give information to the AI system and receive potential solutions. Every business will be able to customize the AI service's greetings, choose when a call should be forwarded and determine follow-up questions.This article originally appeared on Engadget at https://www.engadget.com/ai/yelp-will-use-ai-to-help-restaurants-answer-calls-and-make-phone-reservations-143320476.html?src=rss
Microsoft will shut Skype down on Monday, May 5, in less than a week's time. While it's long fallen by the wayside in favor of Zoom, Teams and Google Meet, more users might be turning to WhatsApp. The Meta-owned messaging platform is reportedly working on a feature that would bring voice and video calling to its web browser, WABetaInfo reports.
WhatsApp already allows voice and video calls on its Mac and Windows apps, but this update would allow users to access these functions without downloading an app. While I'm happy to have the app on my personal computer, this could benefit anyone who doesn't want to download WhatsApp on a work computer. Right now, the feature is only under development, but there's a preview of it below.
WABetaInfo
WhatsApp has taken additional measures recently to make calling easier. In March, the platform launched a call menu feature for one-on-one and group chats. It allows users to quickly choose a type of call from within the chat or to send a call link. This article originally appeared on Engadget at https://www.engadget.com/big-tech/whatsapp-is-reportedly-bringing-voice-and-video-calls-to-browsers-130026611.html?src=rss
Amazon has finally launched its first batch of Project Kuiper internet satellites on top of a United Launch Alliance Atlas V rocket. The company was supposed to send the first 27 satellites in the constellation, which will eventually be comprised of more than 3,200 satellites, on April 8. However, the event got pushed back. A previous Bloomberg investigation claimed that Kuiper was way behind schedule, because the company was struggling to ramp up the production of its satellites. If true, the company will have to ask for an extension from the FCC to fulfill its commitment to the government, requiring it to put 1,600 satellites in orbit next summer.
An Amazon spokesperson denied that the company was having manufacturing issues, however. They said that Amazon was on track to support its target and that it will continue increasing its production and launch rates. Around seven hours after launch, Amazon CEO Andy Jassy announced that the company has confirmed that its "first 27 production satellites are operating as expected in low Earth orbit." Amazon now has over 80 launches scheduled with ULA on top of the Atlas V and the aerospace corporation's newer Vulcan Centaur heavy lift vehicles. The company's goal is to provide internet access to far-flung regions not typically reached by conventional internet connections. Its staunchest rival, SpaceX's Starlink, already has over 7,000 functioning satellites in orbit.
Important moment for @ProjectKuiper as we just confirmed our first 27 production satellites are operating as expected in low Earth orbit. While this is the first step in a much longer journey to launch the rest of our low Earth orbit constellation, it represents an incredible pic.twitter.com/sb2eO6n6Im Andy Jassy (@ajassy) April 29, 2025
This article originally appeared on Engadget at https://www.engadget.com/science/space/amazon-deploys-the-first-project-kuiper-internet-satellites-140006298.html?src=rss
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OpenAI, which spends far more money than it takes in, is trying something new to stanch the bleeding. The company just announced that all users, including on the free tier, can shop from ChatGPT Search. "You can now search for a product, compare options and buy products in ChatGPT," OpenAI said in a press release. Categories currently available include fashion, beauty, home goods and electronics, with expansion to more categories set to come later.
The search results you'll obtain are "chosen independently and are not ads," the company promises. The updates are available in 4o and are rolling out to ChatGPT Plus, Pro, Free and even logged-out users. Along with the shopping, OpenAI introduced search in WhatsApp, enabling users to send a WhatsApp message to ChatGPT to get up-to-date answers. Also new are improved citations, trending search and upcoming memory integration.
Trusting ChatGPT for accurate shopping advise may be a risk, as the app tends to (still) make stuff up when it doesn't know an answer. It seems that OpenAI is accessing reviews from Wired and other sites to get information on products, presumably through license agreements. It's not clear how OpenAI is making money on shopping since it's surfacing organic results and not paid placements, but it could be through affiliate revenue.
The company certainly needs the cash. OpenAI only made $4 billion last year, reportedly after spending $9 billion. The company expects to boost that revenue by a factor of 30 to $125 billion by 2029, though it didn't give any specifics on how it plans to do so. As it stands now, OpenAI makes the bulk of its money from paid subscriptions and the rest through licensing its API. This article originally appeared on Engadget at https://www.engadget.com/ai/openai-adds-shopping-features-to-chatgpt-search-133057362.html?src=rss
The Garmin Forerunner 165 watch is on sale for $190, which is $60 off. Just head on over to Wellbots and enter the code 60ENGADGET at checkout. This code also allows for free shipping, which is always nice.
The Forerunner 165 topped our list of the best GPS running watches, and with very good reason. We loved the lightweight design, bright AMOLED touchscreen and the straightforward physical controls. The GPS is accurate and it tracks workout stats and all-day activity data. The battery also lasts for around 11 days, which is a decent metric.
Starting a run is simple, thanks to a clearly-labeled button. However, this thing can track more than standard runs. It tracks walking, strength training, swimming and a whole lot more. The watch is lightweight and comfortable enough for ultra-sweaty training sessions.
This deal is for the version without dedicated storage for music, though that ones also on sale. The same code works for the Garmin Forerunner 165 Music edition, bringing the price down to $240 from $300. Even the Garmin Forerunner 965 smartwatch is available at a discount. Knock off $120 with the code 120ENGADGET. This model also made the aforementioned list of running watches.
Follow @EngadgetDeals on X for the latest tech deals and buying advice.This article originally appeared on Engadget at https://www.engadget.com/deals/our-favorite-garmin-gps-watch-is-60-off-right-now-130014078.html?src=rss
Duolingo is now going to be "AI-first," the company has announced aka it will drop employees in favor of using AI. In a publicly shared email, CEO Luis von Ahn outlined how Duolingo will "gradually stop using contractors to do work that AI can handle." This follows the company's January 2024 decision to cut 10 percent of its contractors, in part because AI could do their tasks.
In the email, von Ahn points to Duolingo's "need to create a massive amount of content, and doing that manually doesnt scale. One of the best decisions we made recently was replacing a slow, manual content creation process with one powered by AI. Without AI, it would take us decades to scale our content to more learners. We owe it to our learners to get them this content ASAP."
The CEO claims that Duolingo still "cares deeply about its employees" but that it needs to remove bottlenecks to best utilize them. To that end, it will be looking for experience using AI both in hiring and when doing performance reviews.
In the email, von Ahn admits that AI is far from perfect wow, who knew? But, he states that Duolingo should move with urgency, rather than wait and take "occasional small hits" quality-wise. We'll have to wait and see what these AI-powered prompts will look like as a result. This article originally appeared on Engadget at https://www.engadget.com/ai/duolingo-will-replace-contract-workers-with-ai-123058178.html?src=rss
The US House of Representatives has passed the Take It Down Act, a bipartisan bill that criminalizes the "publication of non-consensual, sexually exploitative images," including AI-generated deepfakes that depict "identifiable, real people." It would also compel platforms, such as social networks, to remove those images within 48 hours of being notified. The bill enjoyed overwhelming support in Congress and was cleared for approval by President Trump with a vote of 409 to 2. It passed Senate unanimously in February, and Trump, who previously talked about it while addressing Congress, is expected to sign the bill into law.
Nearly every state in the country has its own laws revolving around revenge porn, and there are 20 states that already have laws that cover deepfakes. Take It Down's authors, who include Senator Ted Cruz, explained that those laws "vary in classification of crime and penalty and have uneven criminal prosecution." Victims are also still having a tough time getting their images removed under those laws. However, it's that takedown provision in the bill that has raised concerns among critics.
According to the Electronic Frontier Foundation, the provision could potentially apply to any image that's perceived as sexual or intimate even if it's not revenge porn. It has much broader definitions of what a "non-consensual, sexually exploitative image" is compared to its narrower definitions in other parts of the bill, the organization said. In addition, the EFF argued that the bill lacks safeguards against bad-faith takedown requests. Since online platforms typically use automated systems to remove content, and 48 hours are likely not enough time to verify each request's legitimacy, they'll most likely just depublish most reported images without checking them first.
One of the Republican representatives who voted against the bill said it was "ripe for abuse, with unintended consequences." But Cruz previously said after introducing Take It Down that it will "protect and empower all victims" of revenge porn by "creating a level playing field at the federal level and putting the responsibility on websites to have in place procedures to remove these images."This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/us-congress-passes-take-it-down-revenge-porn-bill-that-also-covers-ai-deepfakes-120047880.html?src=rss
