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2025-10-29 10:00:00| Fast Company

This article is republished with permission from Wonder Tools, a newsletter that helps you discover the most useful sites and apps. Subscribe here.Claude feels like a genie to me. With its Artifacts feature I can turn any idea I have into an interactive application, visualization, or graphic. Yesterday I created a Flashcard maker and a breathing app. No coding. Just a short AI chat conversation. No complexity. I dream up an idea, and Claude makes it instantly real. I iterate with chat to make it better. Read on for a guide to making the most of Artifacts with examples and ideas you can build yourself. How to turn ideas into apps (no coding) Create a free Claude.ai account or log in if you already have one. Navigate to the Artifacts tab. Pick one of the existing templates in the Inspiration gallery to customize. If you dont want to use a template, click New Artifact in the top right corner of the Artifacts landing page. Pick a category of interest (e.g. Games, Quizzes, etc). Chat with Claude to iteratively design an artifact. Customize your Artifact by pasting or uploading specific content you want it to use, or by defining a particular color palette or design style. Explain how you want it to work or ask Claude to guide you with questions. Test out the Artifact. Click Publish when youre ready to get a shareable link and optional embed code. Return to the Artifact later to update or change it. Repeat to make as many Artifacts as you want. Free users may run into rate limits. Try these: Apps you can make right now Master any subject (Study tools you can make) Create a resource to help you learn whatever you want. Use specific facts, diagrams, documents, or other materials to seed the assistant, or ask Claude to suggest relevant info. The flashcard maker I created lets me paste in some text, upload a PDF, or just describe a topic of interest. It instantly generates 10 questions for me. [See my prior post on using AI for Learning]. My Example: Instant Flashcard Maker Visualize Your Data In addition to summarizing documents or transforming files, you can use AI to make sense of data. Ask Claude to analyze or visualize info in specific formats or with your preferred design sensibility. You can upload reference images or your style guide, or just specify style or tone. My Example: Visualize CSV Data Design custom quizzes Its now easy to make your own version of Which Harry Potter House Are You? quizzes. Pick a subject and supply some questions. Or ask Claude to propose questions and you can act as the editor. These can be just silly or they can help students or colleagues figure out where they stand on an issue. My example: Whats Your AI Personality? Make Content Interactive Include a link to an Artifact in your next piece of writing or presentation to add an interactive element. Invite readers or viewers to try it for themselves. Ideas: a visual story summary, a quiz, infographic, dashboard, or a customized cost calculator How to get started: Upload or paste content youve createdor a transcript, if its audio or videoand chat with Claude about interactive supplements that might be useful for your reader. Examples – WT Conference Toolkit Guide– Note-Taking Devices Interactive Summary Table Test Your Knowledge Testing yourself helps identify knowledge gaps. You can upload specific material youre aiming to master or just ask Claude to design a quiz Artifact for you on any subject. Give it context about your level and the kinds of questions youll find most useful, as well as your preferred quiz length. My example: Liquidation preference quiz Build a Decision Helper Figure out which of multiple options works for you. This kind of interactive poses a series of preference questions to determine a result based on your answers. It guides decisions based onwhatever criteria and grounding info you provide. To customize my own matching tools, I use my own writing, analysis and research to serve as the basis for the Claude Artifact. I based the following examples on my own research on AI learning modes and note-taking tools. Examples – Find your preferred AI learning mode– Find Your Perfect Note-Taking Tool Create Calm (Meditation & timer apps) Claude Artifacts can employ timers and graphics. To make a simple breathing app, I gave Claude instructions about the 4-7-8 breathing pattern. 4 seconds of breathing in; 7 seconds holding; 8 seconds of exhalation. I included a link to the source article from which I drew the information, and instructed Claude to run four cycles of the breathing timer for an activity that would last about a minute. Example: My 60-second breathing relaxation app Make a game Its simple to make puzzles, simple arcade-style games, or word games. Describe the game you have in mind or ask Claude to give you some ideas to work with. Create your own version of something you loved to play as a kid, or a brain teaser to give yourself a playful mental break at work. Example: Word Morph Other ideas for what to make: A specialized assistant for single-purpose tasks lik generating a QR code, cleaning up messy notes, translating phrases, or assessing headline ideas A banner image like the one above I made for this post A prototype site like this mood canvas to share an idea with a colleague A document or template like this PRD maker (for product requirements) to reformat your own content Visualizations for creativity or quick prototyping Campaign dashboards for sharing performance metrics Sales pipeline forecasts or other interactive charts Limitations to consider Sometimes Claude leaves out a detail or a button doesnt work. Other times, what youve envisioned doesnt look quite right. Solution: You often have to prompt the model to make corrections, which it does well. Artifacts dont have built-in databases to store information. So if you create a habit tracker or content calendar, what you type in during one session wont be stored for later. You can ask it to add an export capability, but if you need the tool to store data you can return to, youre better off with a more sophisticated AI coding tool (for so-called vibe coding) like Windsurf, Bolt, or Lovable. While powerful, these Artifacts arent agents that can go out to the Web and interact with multiple data sources to update an app. Similar tools worth trying Gemini Canvas | Googles Gemini also excels at creating great interactives and tools. I made this little alt-text generator for Wonder Tools with a short prompt that took less than a minute. I asked it to handle multiple images and offer two alt-text options for each. Canvas is free for all users; a pro subscription gets you access to a more powerful model. Perplexity Labs lets you generate detailed reports with infographics, create visual dashboards with business or economic data, or make other interactive graphics. Heres an example of a family museum itinerary planner, and a coffee shops financial dashboard. Additional examples: Check out Perplexitys Project Gallery for inspiring ideas. Caveat: Unlike Claude Artifacts and Geminis Canvas, which can be used for free, Perplexity Labs requires a $20/month subscription.

Category: E-Commerce
 

2025-10-29 10:00:00| Fast Company

During his two terms from 1953 to 1961, President Dwight D. Eisenhower reportedly spent hours tucked away inside the teal-and-gold movie theater in the White Houses East Wing, watching more than 200 Western films. Years later, Bill Clinton used the theaterthen decked out in a very 90s combination of red and tanto view Schindlers List and Naked Gun. Even President Trump himself used the theater, now with an art-deco-inspired red-and-gold look, for a screening of Finding Dory back in 2017. Now, the historic landmark is just another part of the rubble that was once the East Wing. Since its construction more than 80 years ago, the White House theater has served as a kind of miniature window into the real lives of U.S. presidents, offering the American people a rare glimpse into moments of rest and personal time. According to Matt Lambros, a photographer whos spent years researching historic theaters and written three books on the topic, even the interior design of the theater itselfwhich was renovated multiple times over the yearsgives fresh insights both into each presidents taste and the historical context of theater aesthetics more generally.  Now that the theater has been demolished by the Trump administration along with the rest of the East Wing, Lambros says a piece of theater history has been permanently lost. Here, we take a walk back through the theater’s various design eras. The theater prior to the Truman renovation, circa 1948 [Photo: Abbie Rowe/National Park Service/Harry S. Truman Library & Museum] FDR converts the Hat Box The White House theater, located in the buildings East Terrace, was created in 1942 when Franklin Roosevelt converted what was then a cloakroom, known colloquially as the Hat Box, into a viewing area. Given its history as essentially a glorified closet, the theater could seat just 40 guests.  The earliest photos of the theater are exclusively black-and-white, so its difficult to get a full picture of what the room looked like in person. Two details are clear, though: Unlike the movie theater seating of today, Roosevelts guests were sitting in small, wooden seats; and, along the walls, large curtains hung from the ceiling to the floor.  The curtains were likely added to block light from the domed windows that lined the original room, Lambros says. But, he notes, curtained walls were actually a trend in theaters around the time. As the stylized, ornate plasterwork and paneling inside historic theaters went out of style, the curtains became an easy way to modernize interiors.  That is actually what happened in a lot of movie theaters across the country, Lambros says. You had these big ornate theaters, and instead of like, Oh, let’s paint them a different color, during the fifties and sixties, they were like, Let’s just put curtains up over it.  The theater during the Truman renovation, 1950 [Photo: Abbie Rowe/National Park Service/Harry S. Truman Library & Museum] Trumans rococo revival refresh Harry Trumans presidency appears to be the first time the theater was renovated. The old carpeting was removed, revealing tiled flooring; gold sconces with candlestick lighting were added to the walls; and a row of plush, wide chairs lined the front of the theater. The whole space used an almost rococo-esque palette of gold and blue, including gold curtains, which remained lining the walls.  This look would stay in place for several decades. According to logs kept by White House projectionist Paul Fisher, who held the post for seven different presidents, it was in this version of the room where Eisenhower watched Gary Coopers High Noon on repeat, and where John F. Kennedy viewed the film From Russia With Love the day before he was assassinated in 1963. This iteration of the theater also played host to hundreds of screenings held by Jimmy Carter, who watched more than 400 movies during his terma presidential record. [Photo: Jack E. Boucher/United States Library of Congress] Clintons 90-era living room In the early 90s, the theater got a renovation that traded its former color scheme for a combination of orange carpet, tan seating, and red accented curtains. The total effect was something akin to a grandmas living room. President Bill Clinton in 1994 [Photo: Dirck Halstead/Getty Images] It was really ugly, Lambros says. But that kind of humanizes it. Thats one thing I really like about the history of this theater, is that you really get insight into each president. Bushs historic theater homage The theaters final renovation came courtesy of First Lady Laura Bush in the early 2000s, who used the opportunity to pay homage to historic theater aesthetics.  Her version of the screening room was completely decked out in red and gold, from the carpet to the chairs and walls. The curtains were finally removed and replaced with a repeated, golden art deco motifsimilar to the kind of decorations that wouldve been covered up in local theaters throughout the mid-20th century. From top: President George W. Bush in the theater in 2002 and 2006 [Photos: Eric Draper/White House/Getty Images] According to Lambros, the modern association of a red and gold palette with movie theaters actually traces all the way back to an interior designer named Anne Dornan, whose work in the 1920s helped establish theater design. She had very specific ideas of what certain color palettes should be used in certain theaters depending on their locations, Lambros says. She thought that major metropolitan downtown area theaters were reds and golds, and she came up with something called the Theater Decorator’s Color Chart. Laura Bushs design nods to that history, he says, while adding art-deco-style touches that werent there before, more in line with theaters like the Paramount in Oakland than the original design ever was. President Ronald Reagan and first lady Nancy Reagan in 1986 [Photo: Reagan Library] A piece of history no more For Lambros, the White House theater was one of the reasons that he developed an early interest in historic theaters in general. As a kid, he remembers, he was fascinated by the idea that the president might be watching the same film as him from inside the White House. First lady Michelle Obama and President Barack Obama in 2009 [Photo: Pete Souza/White House Flickr] It was a connection point between the president and the American people, Lambros says. There are photos of the presidents and their children and grandchildren sitting in the theater watching TV or watching movies, and we all can relate to that. It’s a piece of history that humanized the president, and it was erased.

Category: E-Commerce
 

2025-10-29 10:00:00| Fast Company

Want more housing market stories from Lance Lamberts ResiClub in your inbox? Subscribe to the ResiClub newsletter. The average 30-year fixed mortgage rate sits at 6.19%, down from 6.54% a year ago. While that decline represents some welcome relief for homebuyers, economists at Fannie Mae and the Mortgage Bankers Association (MBA) believe most of the short-term mortgage rate relief is already behind us. Both Fannie Mae and the MBA released 2026 forecasts this month showing not much change from here. Fannie Mae expects the average 30-year fixed mortgage rate will fall to 5.9% by the fourth quarter of 2026a decline of just 0.3 percentage points from todays levels. The MBAs forecast is even more conservative, calling for an average 6.4% rate by late 2026, which would actually mark a slight uptick. Their shared view underscores a growing consensus among economists: The easy phase of mortgage rate relief has passed, unless something material changes in the economy. Both organizations do anticipate a mild shift in the broader economy/labor market. The U.S. unemployment rate, currently 4.3%, is expected to soften a tad, with Fannie Mae projecting 4.4% by the end of 2026 and the MBA expecting 4.6%. While that would mark further labor market softening, itd hardly be a full-blown break in the labor market. Lets say theyre wrong and mortgage rates fall more than expected. What happens? Theres a potential wildcardan economic slowdown. If joblessness were to climb faster than anticipated or if the economy were to meaningfully deteriorate, that could put additional downward pressure on both Treasury yields and mortgage rates. In that scenario, mortgage rates could dip more than the baseline forecasts suggest. The mortgage spread represents the difference between the 10-year Treasury yield and the average 30-year fixed mortgage rate. Last week, the spread stood at 218 basis points. If the spreadwhich widened when mortgage rates spiked in 2022continues to compress/normalize toward its long-term average since 1972 (176 basis points), it could help push mortgage rates lower, even if Treasury yields hold steady. One last thing: Mortgage rate forecasts should always be taken with a grain of salt, at least to some degree. Predicting long-term yields depends on accurately anticipating inflation, Federal Reserve policy, and the broader trajectory of the U.S. and global economiesall of which are notoriously hard to get right. Over just the past five years, forecasters have been caught off guard by a pandemic, a historic inflation spike, and one of the fastest rate-hiking cycles in modern history. The lesson? Even the best models cant account for every shock. Mortgage rate forecasts are useful guideposts but not guarantees.

Category: E-Commerce
 

2025-10-29 09:30:00| Fast Company

Take a moment to think about what the world must have looked like to J.P. Morgan a century ago, before his death in 1913. A shrewd investor in emerging technologies like railroads, automobiles, and electricity, he was also an early adopter, installing one of the first electric generators in his house. Today, we might call him a Techno-Optimist. He could scarcely imagine the dark days ahead: two world wars, the Great Depression, genocides, the rise of fascism and communism, and a decades-long Cold War. Had he lived to see it, he might have asked how, despite so many scientific and technological breakthroughs, things went so wrong. Today, we are at a similar juncture, and there are worrying parallels to the 1920s, including paradigm-shifting technologies, a revolt against immigration, globalism, income inequality, and even a global pandemic. Now, like then, the choices we make will shape our future for decades to come. We need those who create the future to be rooted in the world we live in. Theyre not.  Building for a rational universe In the 1920s, a group of intellectuals in Berlin and Vienna, much like many of the Silicon Valley digerati today, became enamored with the engineering mindset. By this time, the technologies like the ones that Morgan invested in had begun to reshape the world. Much like Descartes, three centuries before, they thought that logic and rationality should rule human affairs.  Their patron saint was Ludwig Wittgenstein, and their bible was his Tractatus, which described a world made up of atomic facts that could be combined to create states of affairs. He concluded, famously, that Whereof one cannot speak, thereof one must remain silent, meaning that whatever could not be expressed in a logical form must be disregarded. The intellectuals branded their movement logical positivism and based it on the verification principle. Only verifiable propositions would be taken as meaningful. All other statements would be treated as silly talk and gobbledygook. Essentially, if it didnt fit in an algorithm, for all practical purposes, it didnt exist. Unfortunately, and again much like Silicon Valley denizens of today, the exuberant confidence of the logical positivists belied serious trouble beneath the surface. In fact, while the intellectuals in Berlin and Vienna were trying to put the social sciences on a more logical footing, logic itself was undergoing a foundational crisis that threatened the entire positivist project.  At the root of the crisis was something called Russells Paradox, which created strange, self-contradictory statements, such as The barber shaves every man in town who does not shave himself. Assume such a barber exists and youre tied in a knot. It seemed like a small technical wrinkle, but it was a crack in the foundation that demanded repair. Broken logic David Hilbert, one of the most prominent mathematicians of the day, proposed a program to solve the foundational crisis. It rested on three pillars. First, mathematics needed to be shown to be complete in that every statement could be shown to be true or false. Second, mathematics needed to be shown to be consistent, no contradictions or paradoxes allowed. Finally, all statements need to be computable, meaning they yielded a clear answer. Hilbert and his colleagues received an answer sooner than most had expected. In 1931, just 11 years after Hilbert laid out his program, 25-year-old Kurt Gödel published his incompleteness theorems. The result shocked the mathematical world. Gödel showed that any sufficiently powerful logical system could be either complete or consistent, but not both. Put more simply, Gödel proved that every formal system will eventually break down. It will contain true statements that cannot be proved within the system itself. Logic would remain permanently limited, and the positivists hopes were dashed. You cant engineer a society based on a logical system that is itself inherently incomplete. For better or worse, the world would remain a messy place. Yet the implications of the downfall of logic turned out to be far different, and far more strange, than anyone had expected. In 1936, building on Gödels proof, Alan Turing published his own paper on Hilberts computability problem. Much like the Austrian, he found that all problems are not computable, but with a silver lining. As part of his proof, he included a description of a simple machine that could compute every computable number. Ironically, Turings machine would usher in a new era of digital computing. These machines, constructed on the basis that they would all eventually crash, have proven to be incredibly useful, as long as we accept them for what they areflawed machines. As it turns out, to solve big, important problems, we often need to discard our illusions first. Building dwelling thinking Underlying the positivist project was the rationalist assumption that we could overcome the flaws of human nature with pristine, faultless logic. Yet just the opposite happened. The 1930s and 1940s saw the rise of ideologies that claimed to be more scientific, only to see the world descend into an abyss of war and genocide. In the aftermath, amidst the rubble and horror, the world needed to be rebuilt. That, in turn, demanded some thought about how and in what image. It was in this period that the German philosopher Martin Heidegger wrote his essay, Building Dwelling Thinking, in which he argued that to build for the world you need to know what it means to live in it:  Building and thinking are, each in its own way, inescapable for dwelling. The two, however, are also insufficient for dwelling so long as each busies itself with its own affairs in separation instead of listening to one another. They are able to listen if both building and thinking belong to dwelling, if they remain within their limits and realize that the one as much as the other comes from the workshop of long experience and incessant practice. There is a fundamental difference between something designed for the way people actually live and dwell, and something designed to serve an abstract ideal. You feel it when trying to navigate an AI-powered customer service experience, or a self-service menu at an airport bar. When I lived in Moscow in 2003 and 2004, I was struck by the constant reminders that the city wasnt designed for living, but for something else.  Theres just something dehumanizing about a world built solely for thinking and detached from dwelling. Thats probably why companies like Apple, Pixar, and Patagonia, that are able to harmonize building, dwelling, and thinking so deeply and consistently, win such devotion, because something that feels built for us validates us in a profound human way.  Careless people In Careless People, former Meta executive Sarah Wynn-Williams describes the Silicon Valley executives she worked with as so wealthy and powerful that they had grown out of touch with many of the worlds realities. At one point, during discussion about how much to charge for internet service for refugees, she describes a senior leaders surprise with the realization that the inhabitants of refugee camps dont have jobs.  Today, we increasingly live in the world of the visceral abstract, where the technologies that shape our lives are deeply rooted in concepts, such as quantum mechanics and natural selection, that cant be experienced directly. This is especially true for the next generation of technologies, such as artificial intelligence, synthetic biology and quantum computing.  When you design for the physical world by, say, building a bridge, there is natural feedback if the building and thinking are out of harmony with dwelling. People can get to where they want to go or they cant. The path is smooth or bumpy. The view is beautiful, or it is ugly. We notice flaws, if not immediately, then eventually. But they come to light and can be corrected.  But in the world of the visceral abstract, things arent so concrete. Nation states can manipulate us on social media, our chatbots can shift our psychology and our genomes can be engineered to interact with our environment in new and different ways, without us being aware of it. As technologies grow more powerful, the potential for good and evil multiply.  This requires us to be not only careful, but connectedto not only think and build, but to dwell. We need to be suspicious of those who sell us visions of flawless logic; those visions are not only incomplete, they are inhuman. At some point, something has got to break.

Category: E-Commerce
 

2025-10-29 09:30:00| Fast Company

Step outside your front door on any given day, and say goodbye to money without even trying. Just commuting into the office now sets workers back a whopping $55 a day, data suggests.  Thanks to the workforce-wide return-to-office push, many workers are back in the office at least a couple of times a week. With it come the coffee runs, desk salads, and after-work drinks that can quickly add up.  Videoconferencing company Owl Labs has done the math and broken down the real cost of physically going into work. When in the office, in-person and hybrid workers spend an average of $55 a day, according to the 2025 State of Hybrid Work report: $15 on commuting, $18 on lunch, $13 on breakfast and coffee and $9 on parking. For those with pets, factor in an additional $10 a day for dog walkers or pet sitters.  The total cost dropped from $61 in 2024, but is still up from $51 in 2023. For remote workers, who tend to make meals at home and only need to commute from their bed to their desk, their daily costs are considerably lower, averaging just $18 a day at home. This is also down slightly from $19 in 2024, but up from $15 in 2023. These numbers are depressing. Theyre frustrating. But theyre not surprising.  Daily commutes to the office can be both costly and time-consuming, given the elevated price of gas and fare hikes. These days, a large coffee costs the best part of $10 in major cities after accounting for tax and tip, while a limp salad can easily set you back $20. Yes, of course you can bring lunch in with you but who wants to eat last nights leftovers three days in a row? Hybrid workers, on the other hand, save an average of $37 when working from home. Given the price gap, its unsurprising workers are willing to quit their jobs for more flexible work, with 17% quitting in the past year because of changes to their working arrangements. Owl Labs’ findings on the costs of in-person work come as companies including Amazon, Dell, Apple, Google, IBM, Meta, Salesforce, are doubling down on RTO at least three (if not all five) days a week for their workforce. At the same time, workers have been hit where it hurts in the wallet) by years of inflation, rising cost of living, and stagnating wages. As companies plan 2026 budgets and RTO policies, balancing in-office expectations with cost support will be key to keeping employees engaged and loyal, Frank Weishaupt, CEO of Owl Labs, told Fast Company. In fact, 92% of workers said the right incentives could convince them to return to the office; one-third want commuting or parking covered, and another third want free food and drinks. They say theres no such thing as a free lunch. But itd go a long way for workers who have to spend money to simply show up to work. 

Category: E-Commerce
 

2025-10-29 09:30:00| Fast Company

As Halloween nears, were seeing the signs of spooky seasonghosts, tombstones, vampires, and suchnot only in the usual yard decorations and party trimmings, but in less-expected places, like logos. Branding and symbols featuring skulls have been in the news lately, with antigovernment Gen Z protesters in Nepal, Indonesia, and elsewhere adopting the One Piece Straw Hat Pirates skull-and-crossbones emblem. Then theres the fight between Liquid Death and Death Wish Coffee, who are embroiled in a legal battle over their similar skull-centric trademarks. [Images: Eiichiro Oda/Shueisha, Toei Animation, Sunil Pradhan/Anadolu/Getty Images] These skulls, though, are only the latest in a decades-long trend that, according to United States Patent and Trademark Office records, saw the rate of skulls and skeletons in American logos increase by a factor of almost seven from the 1980s to the 2010s. Throughout the last decade, skulls and skeletons appeared in nearly one of every 200 new U.S. logos, a number that has dipped only slightly in the 2020s. [Images: Liquid Death, Death Wish Coffee Co.] Logo design guru Bill Gardner is no stranger to skull logos, having cataloged over 2,000 of them in his Logolounge database over the years. And while its easy to assume that most of these symbols are just variations of the familiar skull and crossbones of the Jolly Roger pirate flag, Gardner points out that the ubiquity of that flag in the popular imagination is something of a historical accident. Every pirate had their own symbol on their flag, such as an hourglass, indicating that you were into the final moments of your life, or a skeleton, or a sword, or some combination of these elements, Gardner explains. And one of those flags just happened to be a skull with crossed bones. In 1911, the illustrator N.C. Wyeth was hired to design a cover for a new edition of Treasure Island, and he incorporated that flag because it was easy to understand symbolically. From that point on, the public assumed that all pirate flags featured a skull and crossbones. [Cover Image: Charles Scribner’s Sons/Wiki Commons] The associations with pirates and death meant that, for most of the twentieth century, the use of skulls in logos was limited to outlaws and rebels like motorcycle clubs and rock bands, with the Hells Angels winged skull and the Misfits Crimson Ghost mark among the most prominent. The Grateful Deads Steal Your Face skull emblem still has enough cultural currency that the University of Oregon Ducks, in partnership with Nike, sported an homage to it on their football uniforms last weekend. [Images: Wiki Commons] Its worth noting that the sharp uptick in the use of skulls coincided with the aftermath of the terrorist attacks of September 11, 2001. As the country assumed a war footing and the number of combat deaths in Afghanistan and Iraq mounted, so did the number of American skull logos. World Intellectual Property Organization data shows that the use of skull logos around the world also increased at this time, but not to the same extent as in the U.S. One could speculate that the specter of death raised by these wars seeped into American culture, eventually being reflected in the popularity of skull logos such as those of dirtbike lifestyle brand Metal Mulisha and Marvel Comics vigilante antihero The Punisher. [Images: Metal Mulisha, Marvel] Yet the meanings of the skull logos we see today seem to be expanding beyond the traditional associations of the symbol. Clearly, it no longer indicates poison when Liquid Death and Death Wish are fighting for the right to put a skull on their coffee. And, as Gardner notes, The majority of skull logos I see are not foreboding, theyre humorous.  [Images: Paul Frank, Wiki Commons, Emojipedia] The Straw Hats Pirates emblem, perhaps inspired by predecessors such as Paul Franks Skurvy monkey skull, leans into cuteness and fun, playfully subverting the Jolly Roger. The skull emoji means laughter, not death, and, contrary to its pirate ethos, Death Wish Coffee is Fair Trade certified. The Tennessee specialty license plate with an eyepatched skull and crossbones benefits blindness prevention. In a world where, ironically, being a nonconformist is in style, the pirate identity and its associated skull imagery provide an easy way for brands to try to signal that they are cool, edgy, rebellious, and different. But, as Liquid Death and Death Wish are discovering, it can be a problem when everyone wants to be different in the same way. James I. Bowie is a sociologist at Northern Arizona University who studies trends in logo design and branding. He reports on his research at his website, Emblemetric.com.

Category: E-Commerce
 

2025-10-29 09:00:00| Fast Company

In 2015, I had a stillborn baby girl. I found out during a prenatal appointment that my daughter had no heartbeat.  Because I was in my second trimester, I was admitted to the hospitals labor and delivery ward. The same ward where women deliver live babies. Except I did not get to bring my baby home.  October is Pregnancy and Infant Loss Awareness Month. Ive talked openly about pregnancy loss for many years. Ive advocated for more openness in the workplace. Its a way to honor my daughter, to use my voice to make things better for other grieving parents. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/04\/workbetter-logo.png","headline":"Work Better","description":"Thoughts on the future of work, career pivots, and why work shouldn't suck, by Anna Burgess Yang. To learn more visit workbetter.media.","substackDomain":"https:\/\/www.workbetter.media","colorTheme":"blue","redirectUrl":""}} Bereavement policies should cover pregnancy loss My employer at the time had a very flexible leave policy. I ended up taking nearly three weeks off from work after my daughters stillbirth. My entire world felt like it didnt make sense anymore. My body needed to heal. Unfortunately, pregnancy loss often falls into a gap in companies bereavement policies. They dont allow any time off for a miscarriage or stillbirth. I met a woman through a support group who delivered her stillborn baby via C-section and had to go back to work mere days later. When theres no living baby, maternity leave does not apply. And the standard three-day bereavement leave that many companies have is wholly inadequate.  Only a few states in the U.S. provide any guaranteed bereavement leave, and even fewer specifically include pregnancy loss as a qualifying event. Its mostly up to individual employers to craft their own policies.  Many years later, I was working for a young company that was working to solidify its leave policies for the first time. I asked the HR person to include pregnancy-loss leave specifically. I said, You dont want to wait until a situation comes up and then be scrambling to define the leave. I fear that happens too often. Companies dont include pregnancy loss in their bereavement leave until an employee asks about it. At that point, the employee is in the throes of grief, which is the worst time to wait for HR to figure out a leave policy.  In 2022, theSkimm launched a Show Us Your Leave campaign. Pregnancy-loss leave was included in the data collected. If you can influence HR policies and are unsure what type of bereavement support to offer, theSkimms database is a place to start.  How to support a coworker who has experienced pregnancy loss Pregnancy loss is incredibly common: 20% of pregnancies end in miscarriage, according to WebMD. Some researchers believe that the number is much higher.  Yet pregnancy loss is still a taboo topic, especially in the workplace. As a result, parents feel isolated in their grief. Recently a friend came to me because one of her employees had a miscarriage. She asked me, What can I do to support her? I believe that caring, compassionate coworkers often dont know what to do, especially if theyve never experienced pregnancy loss themselves.  Here are my suggestions: Review this list from Miscarriage Association of what to say (and what not to say). Listen to this podcast episode: How to Support Someone Experiencing Pregnancy and Infant Loss. Set a reminder on your calendar to check in on a regular basiseven weeks or months later. Offer to listen if the person wants to talk. If youve experienced pregnancy loss yourself, Im so sorry. I know how devastating and isolating it is. I highly recommend resources from Share Pregnancy and Infant Loss Support.  I want to see the narrative around pregnancy loss change, especially in the workplace. I didnt simply lose a pregnancy. My much-loved child died, as did all the dreams I had for her. Theres a hole in every family photo, because she isnt there.  Workplaces canand shoulddo better. Pregnancy loss isnt rare. The workplace shouldnt be a source of awkwardness or additional pain. Companies and coworkers need to figure out how to support someone, because it will inevitably come up. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/04\/workbetter-logo.png","headline":"Work Better","description":"Thoughts on the future of work, career pivots, and why work shouldn't suck, by Anna Burgess Yang. To learn more visit workbetter.media.","substackDomain":"https:\/\/www.workbetter.media","colorTheme":"blue","redirectUrl":""}}

Category: E-Commerce
 

2025-10-29 09:00:00| Fast Company

There are bigger, better-known tech brands than Logitech, but few have ever rivaled its quiet but pervasive impact on how people engage with the digital world. Headquartered in Lausanne, Switzerland, but with equally deep roots in Silicon Valley, the 44-year-old company helped to popularize once-unfamiliar devices such as computer mice and webcams. Those are still two of its marquee product lines. But Logitech also makes a dizzying array of other accoutrements for personal and business computing, including keyboards, headphones, speakers, microphones, videoconferencing equipment, tablet accessories, gaming controllers, and more. Despite playing in a variety of categories that are prone to commoditization, it has a genuinely impressive record of standing out by prioritizing design. Hanneke Faber joined Logitech as CEO in December 2023 after a long career at global giants such as Unilever and Procter & Gamble, where she oversaw familiar consumer brands in categories from soup (Knorr) to shampoo (Pantene). As she nears her second anniversary in charge, shes been busy sharpening Logitechs focus while giving it room to explore new territory. On October 28, the company reported its quarterly results and said that AI-infused products had helped it beat expectations. As the CEO of a company ultimately in the business of making physical goods around the worldLogitech manufactures a product every five secondsFaber has also been managing the impact of the Trump administrations tariffs at international scale. I spoke with Faber at Logitechs U.S. headquarters in San Jose, California. Our conversation has been edited for length and clarity. Logitech has a pretty broad set of products and has been around for a long time. What is it these days, and is that evolving? It’s a combination of who we have been and where we’re going. One of the reasons I loved joining Logitech is that you get into a taxi anywhere, and [the driver] is like, Who do you work for? With Logitech, in a taxi in Shanghai, a taxi in Berlin, or a taxi in New York, they’re like, Oh yeah, I’m a gamer. Or That’s my mouse. It’s a product that’s in everyone’s hand, and it’s a brand most people know, which is great. Going forward, our mission is to extend human potential in work and play. And those words are very carefully chosen. Yes, we’re a tech company, but it’s about making people better and extending their potential. Extend is a riff on the mouse, because it’s an extension of your arm, and the mouse built this house. But we hope that we can make people a little more productive, help them connect more easily, and do all of that in ways that are healthier for people and the planet. That’s extending human potential, and we’ve decided that we’ll do that in work and in play. Today we have close to a $5 billion business, but if you look at the addressable market for work and play products, it’s about $25 billion. So theres still a ton of room to grow by extending human potential in work and play. We do that with superior products, and we describe the products we’re in as design-led software-enabled hardware. Design-led is so important to us. I was quite shocked when I got here that we have almost 300 in-house designers, which is more than a company like P&G or Unilever has in-house. Of course we make stuff, but increasingly it’s deeply software- and AI-enabled, and that’s how we make our products superior. And we employ more software engineers and hardware engineers these days. So that’s who we are. There aren’t all that many brands that are both work and play. How do you deal with that, given that in some cases, whats good for work is radically different from whats good for a gamer? The brand has really broad shoulders, so we can attract the 17-year-old gamer but also the CIO of a company who’s buying a lot of work products from us. And you wouldn’t think that the same brand can do that, but that CIO is often a gamer, too. And obviously, from a product point of view, there are a lot of synergies. Gamers need mice and keyboards, and people who work need mice and keyboards, but audio and video also goes across work and play. So while we have teams that are really dedicated to gaming and dedicated to work, there’s also a large, scalable engineering and design organization across both. Some people do care about design and will gravitate toward you. Others are focused on price or technology. Are you trying to increase the pool of people who care about design? I like to spend a lot of time with users and, well, some have more money than others. But I would say most people actually care about design. They might not talk about it as design, but they’ll talk about it as, When I walk into this room, I should be able to press a button or, ideally, not even press a button, and the videoconferencing should just work. In an age where technology is changing so fast with AI, we risk making things that are too complicated for most people to use on a daily basis. Designing them in a way that’s intuitive, thats really easy to use, is really important. And that, to me, is a real foundation of design. It’s not just colors and aesthetics. Talk a little bit about the process of developing software, especially now that AI is a thing. The way we look at AI, internally, is that of course it’s absolutely extending human potential, if I may use those words. Across the company, it’s making our people faster, more accurate, and just able to get more work done in less time. Certainly in coding, but also in places where I would’ve expected it less, like marketing and design, where you can just get more ideas more quickly. This is not about cutting people, but weve got to do more with the people weve got. And this is helping us do that. And then, maybe more excitingly, theres AI in products. The Logitech Sight [tabletop videoconferencing camera] is like an AI producer in the middle of the room. Its like Steven Spielberg is on the table, but he’s AI, and he makes sure everything is framed correctly and you’re having a really, really engaging meeting. I’m the person who’s always on my headset in an airport, and you’ll hate speaking to me, because you hear every announcement that’s out there. But with two-way noise cancellation, it actually knows when it’s me speaking, and it blocks out everything else. Again, without machine learning on our audio data, that’s not possible. And there’s a lot more to come. Pro X Superlight wireless gaming mouse [Photo: Courtesy of Logitech] There were stories a little while ago about Logitech talking about a mouse that gets better over time. And at least some of the instinctive response I saw was like, I don’t want my mouse to get better over time, and I definitely don’t want to subscribe to a mouse. I never used the word subscription. And it’s not an actual plan. But again, I like my designers to think big, and that can be in all kinds of spaces. In the age of AI, we’re thinking bigger than ever before, but I should probably keep my mouth shut when talking about these ideas. In theory, at least, might people look forward to software upgrades that make this product they already own more capable? Certainly, that’s very true on the B2B side. On the videoconferencing side, we’re constantly updating the software to be smarter, to be able to do more, and to make it easier for the people operating it. There’s nothing I love more than visiting one of our B2B customers and to hear from their CIO or IT managersthat tends to be a he, so I’ll use the wordthat he can manage 10,000 meeting rooms around the world with a click of a button. A lot of Logitechs products, like mice and webcams, are just part of the air people breathe. Headsets have been around forever. Does Logitech also need to enter completely new categories on a regular basis? Absolutely. Only the paranoid survive. So while we have a great core and we’ll continue to innovate on our core, we also need to do what I call more. There’s the core, and there’s more. The majority of our resources do go to the core, because we always want better mice and better keyboards and better cameras and better headsets. And there’s cool innovation there. The Combo Touch keyboard for the new iPads is a beautiful new product. A50 X, a new headset that lets you switch between different platformsgorgeous product. Pro X Superlight gaming mouseamazing mouse. You pick it up and you don’t even know that it’s there, it’s so light. But that’s core. Those are things we know, and we just make them better to stay ahead of the competition. And then we spend a smaller part of our resources on more. Last year, we [introduced] the MX Ink, which is a pencil for the Meta headset. And we launched [the Logitech Muse for Apple Vision Pro] at Apple’s developer conference. G515 TKL low-profile gaming keyboard [Photo: Courtesy of Logitech] Logitech often gets a lot of attention at Apple events. You don’t see Apple playing up other peoples products all that much. That was exciting for us as well. And we’re grateful for having a chance to work with both Meta and Apple on AR and VR. Is there a chance that someday that might be a big business, which I assume it isn’t yet? It’s not big yet, but it could be big in the future. And to do that together with big partners makes it more likely. And then there are other things that we’re doing in terms of more. We launched the Spot sensor, which is more for B2B. Its a sensor to put in meeting rooms, and it measures temperature, but also CO2 in the air. We haven’t done sensors before. The world will be full of sensors pretty soon. This is a space where we need to learn, because in an age of AI, our hardware is already in many places. We launch about 40 new products a year, and about between 30 and 35 are in the core. And then there’s another 5 or 10 that are more, because we do have to really learn on new categories as well. Logitechs Spot, a presence and environmental sensor for offices (on rear wall) is due later this year. [Photo: Courtesy of Logitech] How much of success is about the unglamorous world of designing the products quickly and knowing which price points to hit and knowing how to manuacture them and having good distribution, knowing which products to continue with and which ones to kill? It’s the foundation of it all. So if I look at strategy, how we win is with superior products and innovation with an iconic brand, and by doubling down on B2B. Those are the sexy things. Whats less sexybut I actually find them quite sexyare the go-to-market and the operations, and that’s where Logitech shines. We are an operational powerhouse. We make a product every five seconds. We manufacture in six countries. Last year we had record cost savings on how we manufacture. We do it with great quality, great service, and great costs, both at the top end and the lower end of our portfolio. That is critical in hardware. It’s very different from software-only companies, which most here in the Valley are. And then go-to-market, we’re selling in 150 countries. We don’t just sell to Best Buy and Walmart. We sell to [Europes] MediaMarkt and thousands and thousands of other customers around the world as well. Doing that requires a really strong organization on the ground in all of those countries. There was this period during the pandemic when all of a sudden people started to pay attention to a lot of the tech that Logitech plays intheir camera setup and their audio and so forth. How do you convince people who in a lot of cases probably already own something that there might be a newer one that’s worth investing in? Well, there are many layers to that question. First of all, we’re about a 50% bigger company than before the pandemic because of that dynamic, and we’re growing again. We are convincing people to trade in, to trade up, to trade across. Those are all great dynamics for Logitech. The other thing going on there is that it may feel like we sell a need, but in many cases it is a want as well, especially in gaming. Do you need the new Pro X Superlight mouse? No, you will survive without it. But it is such an incredibly appealing product that it will make you just that little bit faster and cooler as you play the game. I should ask about tariffs, and whether you have any clarity about their long-term impact. No, I don’t think anyone has any clarity. But what I do know is that we have a very advantageous starting point, because only 30% of our business is in the U.S. Also, we manufacture in six countries, not just one. So we’ve actively been moving things around to take advantage of the lowest tariffs. And when you have a strong brand, that’s loyalty, but it’s also pricing power. With that, plus a strong balance sheet, we have a much better starting point than most people. Are you able to pull the levers you’ll need to in order to deal with as best you can? Have you raised prices? I’ve been quite open about that. I don’t like raising prices, but in this context it was a responsible thing to do here in the United States. So we have done that back in April. What’s it like working for this company that has this heritage in two countries over this long period, which is fairly unusual? I think it’s super special, and it’s another advantage of this company. The Valley obviously has the innovation and dynamism. And for us, a company that launches 40 new products every year, this is a great place to be. But Switzerland is a country of watches. Its a country that’s been around since 1300. It has the long-term view, it has the accuracy, the precision, the quality, which is also very important for a company like ours. I feel very fortunate to lead a company with a foot in both places.

Category: E-Commerce
 

2025-10-29 09:00:00| Fast Company

When Greg Giczi retired in February, his company threw him a party. Giczi had spent 12 years as president and general manager of WNIT-TV, a public television station based in South Bend, Indiana. Public broadcasting isnt known for lavish budgets, so the party took place at the studioa big, open space with dramatic lighting, Giczi describes. There were appetizers, wine, and beer, as well as heartfelt speeches.  A huge snowstorm hit that night. But that didnt stop a roomful family, coworkers, and others from coming out to celebrate Giczi; one person traveled over two-and-a-half hours. The board knew Giczi had been eyeing some electronics, so they gave him a nice gift card to Best Buy. I was very humbled, says Giczi, heartened by colleagues attendance and kind words, especially on such a miserable weather night.  That was significant and especially meaningful to me, he says. But these days, such a send-off capping a career lifetime feels increasingly . . . uncommon. A couple decades ago, a successful career went like this: Join company. Work there. For decades. Announce retirement from the same company. Company throws you a big party. Live happily ever after. A gold watch may even be involved in a tradition that reportedly dates back to the 40s. But when you think about how many similar events have dotted your calendar in recent memory, that story feels more like a fairy tale. (Especially that gold watch part.) Today, the workplace experience is instead marked by job-hopping, mass layoffs, dragging staff back into offices kicking and screaming, and the employee-employer contract feels more fraught than ever. Not to mention more folks arent even retiring in the first place. Shifting expectations While theres no entity that tracks workplace parties and their attendance, other data indicate that the changes in workplace recognition (like retirement parties) are real and complex. With remote and hybrid work more common, the days of employees toiling together under one roof are largely gone, even with return-to-office mandates. Plus, data from a 2023 HubSpot survey found that a whopping two-thirds of the 5,000 workers surveyed said they feel disconnected from their coworkers. In the hybrid work world, its more likely that people may not even know who some of their coworkers even arelet alone whos retiring, and when. A 2025 study published in the Journal of Vocational Behavior found that people who worked on-site rather than hybrid felt more of a sense of belonging with the people at work. In addition, attitudes about company gatherings seem to have changed, too. A 2023 survey by HR software platform Visier found that nearly two-thirds (64%) of respondents have either cut back on company events or stopped going altogether. Additionally, a tolerance for forced fun, especially among Gen Z workers, feels at an all-time low, too: Nearly seven in 10 (69%) would prefer a larger annual bonus to attending a holiday party at all. On top of that, more seniors are choosing to continue work via side gigs, and are retiring laterif at all. In many ways, the fading grandeur of the retirement party is a strange encapsulation of several threads in the workplace, each one having profoundly changed peoples professional lives in recent years. Taking an individualized approach As a result, some companies are more intentional about tailoring that recognition to the employee and the team, rather than some ideal of a company night out at a posh restaurant or country club, a practice which had already been on the decline for decades. For example, Atlanta-based accounting and advisory firm Smith + Howard is planning to honor a longtime employee with an in-office retirement celebration this quarter. But CEO Sean Taylor says that, while this particular employee loves that kind of gathering, not everyone might. For more introverted folks, getting a cavity filled might sound more fun.  Not to paint with a general broad brush stroke, but many accountants tend to be a little more reserved, he says.  So over the years, Taylor says other retirees have opted for less grandiose celebrations in favor of lunch with a few close coworkers, a donation made in their name to a favorite charity, or even just an email recognition that went out to the team.  We want to honor what they want to, because it’s as much about them and their individual careers, Taylor says. Knowing your employees and what they prefer is an important part of being a good leader, he adds.  Thats good advice, especially considering how a few years ago, NBC News reported that a Kentucky man with an anxiety disorder won a $450,000 award after fallout from an unwanted birthday celebration his former employer threw for him. Party on (but watch the cost) But despite the transformations at work, event planner Lisa Ivler says that retirement parties are very much still a thing. She helps companies plan them regularly.  Recently, Ivler planned a send-off for the founder of an architecture firm who spent nearly five decades in his business. The event was held at a luxe, New York City venue, and had a catered dinner, with live entertainment to boot. Images of his lifes work were projected on the walls.  The entire company, former employees, and family members were invited; it was a wonderful evening that truly captured his legacy, she says. She says that retirement celebrations still happenbut some organizations budgets might not allow for fancy restaurants and expensive gifts, or be as splashy as the NYC event. Research backs up that notion: A May 2025 PwC survey found that economic volatility has 62% of companies cutting costs, adjusting financial forecasts, and shifting suppliers. Still, she thinks that the intent is the point.  We really cant lose these taditions. People spend so much of their lives working, she says. Retirement parties are just one way to really honor that individual and the impact that they’ve made. Some are still celebrating Currently, the job market is tight: the present trend is job hugging, in which nearly half of U.S. workers are hanging onto their roles for dear life. But generally speaking, job-hopping has become significantly more common in recent years across many industries (though Gallup data from 2024 shows that job tenure hasnt actually changed that much over the decades). Either way, there are some sectors that will always love honoring its retireeslike academia, says business etiquette expert Carla Bevins, who teaches business management communication at Carnegie Mellon Universitys Tepper School of Business. Faculty often spend decades at the same institution, she says. Retirement celebrations mark that sustained contribution and create a bridge between the past and future of the institution. Wake Forest University uses its annual celebration of each years retirees as a sort of induction into the universitys retiree group, says Mary Lucal, the schools vice president and chief human resources officer. She says the university gets access to the institutional knowledge [the retirees] carry. Many even return to the university to work part-time.  Thats a common refrain among retirees these days, regardless of industry.  A 2022 AARP survey found that 57% of older adults who havent yet retired plan to delay retirement for financial reasons. Twenty-nine percent of retirees 50 and older already are employed or plan to continue working. More recent data from this year found that 6% of retired people returned to work in the last six months alone.  So, more people are working longer, and some might plan to continue working even after they announce their retirement. And thats not as easy as it sounds. Outplacement firm Challenger, Gray & Christmas says job cuts this year are at their highest level since the pandemic, and up 55% over last year. A small survey from Resume.org estimates that six in 10 companies may lay off employees next year.  Throwing a fancy party when youre also cutting staffeven in the name of honoring someones years of servicemay not be a good look.  Companies arent the only ones seeing the impact of cost-cutting pressures. In the 2025 Meetings Today Trends survey, meeting and event planners reported their top three challenges as: increasing cost (90%), lower budgets (45%), and declining attendance (31%). Some folks on social media dont even want to go to their own retirement parties, let alone one for someone else.  Its all about the message So, retirement parties arent really dead. But they look different than the fancy roast and toast soirees that often come to mind at their mention.  Giczi says these events have never been one-size-fits-all. Organizations have always done things according to their own cultures. How they treat retirement is just one facet of that culture.  The point is that doing something to recognize people when theyre leaving sends a message to the entire organization.It says, We value you, and we want to acknowledge what you contribute to your organization, rather than, Well, thanks. Heres your final check, he says.  And that sends a message to the folks who are still at the companyand how the organization values them.

Category: E-Commerce
 

2025-10-29 09:00:00| Fast Company

Earlier this year, things looked dire for Google.  AI search was rapidly eroding the companys market share, as people turned to ChatGPT and dedicated generative apps like Perplexity to search for information. In January, reports showed that the companys search market share had dropped below 90% for the first time in almost a decade. And as the year continued, it seemed like it would keep plummeting. Now new data from search analytics company BrightEdge shows that the bleeding appears to be over. Googles market share has stabilized, and has even begun to tick up. Why? Google is fighting back against the onslaught of AI search. And its winning. Stemming the tide BrightEdge is a massive SEO firm that works with giant clientsincluding a majority of the Fortune 500to rank their websites in search. That gives the company a unique perspective on whats working in SEO at any given moment. And for most of this year, it saw Google floundering.  In data that BrightEdge shared with me in advance of publishing the new findings, Google had lost 1.5% of the search market share in 2025. That might not seem like much, but given that people perform around 5 trillion Google searches per year, a loss of 1.5% amounts to billions of queries. As of this month, though, BrightEdge told me that Googles market share increased from 90.54% to 90.71%. I spoke with BrightEdges CEO, Jim Yu, to put that in perspective. Yu acknowledged that while an increase of 0.17% might seem small, given the scale involved, its actually a big deal. We conservatively estimate each percent of search market share equates to between $1.5 billion and $2 billion in ad revenue, Yu told me. That means Googles little uptick is worth a cool $340 million.  Winners and losers Google is probably celebrating its market share gain and hundred-million-dollar windfall. But executives will be even happier to know where that market share came from. Yu told me that as Google gained share, newcomers like Perplexity, ChatGPT, and Grok lost share for the first time since BrightEdge started tracking such things. Googles market share has been slowly and consistently eroding since December 2024, a pattern that we never saw previously over several years of analysis. In parallel we saw the AI search (ChatGPT/Perplexity/Claude) consistently gaining market share over the same period. That pattern was broken recently with Googles market share increasing and at the exact same time decreasing for multiple AI search engines, Yu told me in our interview. The fact that these two happened at the same time points to some people switching back to Google for queries handled by AI, he said. Part of this might be AI fatigue. People may have tried ChatGPT or Perplexity when the tools were cool and new, but ultimately switched back to Google, the old stalwart. And OpenAIs rollout of GPT-5 was a disaster. That flop might have driven people back to Google. But BrightEdge has a different theory. In a statement, the company said, Data suggests the release of Googles AI Mode contributed to this recovery, with specific increases in long-tail querying in Google indicating widespread use of the search engine’s new AI feature helping boost Googles gains. Yu confirmed this to me in our interview. When I asked him if Googles AI Mode helped drive the rebound, he told me: This is a hypothesis strongly supported by the data. Google, in other words, did not take the worlds pivot to AI search lying down but rather aggressively rolled out features like AI Overviews and AI Mode.  And based on the data, those AI-powered features are slowly clawing back the users it lost to its AI-powered rivals. What to do So, based on the churn in the AI search space, what are marketers and business owners to do? Dont get distracted, Yu told me. As much as everybody is talking about AI search, it is still a very small fraction of the searches at less than 0.3% by our estimate. Google is still the main channel for driving purchases, leads, viewers, or conversions important to a business. As Google rolls in even more AI features, the distinction between AI-powered and traditional search will likely continue to fade. The contest will gradually become one of Google versus the Groks and Perplexities of the worldnot one of AI search versus traditional methods. Thats a contest Google is likely to win. Its no wonder that in emails with Elon Musk in OpenAIs early days, the company indicated that it feared only one thingnot regulation, the need to raise trillions of dollars in funding, or the specter of runaway AGIbut Google. Yu also told me that marketers should remember the basics. Google has publicly stated that the way to get into AI results is with good SEO, he said. In addition, each major AI engine relies on a traditional search index [ChatGPT uses Bing, Claude uses Brave, Google uses its own index]. For these reasons, CMOs dont want separate teams optimizing for SEO and AI search as this will yield mediocre outcomes for both. Instead, companies should optimize their content for traditional search and AI-driven search at the same time, Yu said. Thats an approach that I advocate in my GEO work as well. The way to rank well in chatbots is to have a strong brand, good technical basics, and amazing content.  Those are the same things you need to rank well in traditional search (and to convince actual people to buy your products, by the way!). Overall, BrightEdges data is a reminder not to put too much stock in shiny new things.  Yes, its hard to turn a ship as big as Googles. But once that ship has turned, if it happens to encounter a minnow, dont be surprised who gets smushed.

Category: E-Commerce
 

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