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Interest in virtual private networks (VPNs) has surged in America and Europe this year. Countries on both sides of the Atlantic have recently enacted new age-verification laws designed to prevent users from accessing certain websites unless they first confirm their legal identity. Using a VPN can bypass these age checks by making a website think you are in a country that doesn’t require ID verification. However, adding a VPN to your smartphone is a good idea even if you have no desire to skirt age verification. Using a VPN on your iPhone or Android can help keep your data and online activity secure from advertisers, internet service providers (ISPs), and hackers. Heres why there is growing interest in VPNs as of late, and how to put one on your phone. Why and how to choose a VPN While some people do use VPNs to bypass age checks, there are many other reasons to use one. A VPN can keep your data safer on public networks, like those in cafés or other places around town, by encrypting it. VPNs also let you access content from foreign streamers. Additionally, a VPN is a useful tool for journalists, academics, and activists, since it gives them more anonymity online and helps them access articles and other data that might be restricted to certain geographic locations. The trick is to choose a good VPN for your phone. Unfortunately, that usually means opting for one you have to pay for. While many free options are available, its probably best to avoid them unless you completely trust the company behind the service. A VPN service can be expensive to operate, and if the company is offering it for free, it probably monetizes your data, which defeats the purpose. Before choosing to pay for a VPN, you should research several options and select the one that best suits your needs based on several factors, including cost, the number of devices included with the plan, and the transparency the company provides about what data it collects and what it does with the data. The Electronic Frontier Foundation (EFF) offers a helpful guide on selecting a reliable VPN. Popular providers include NordVPN, Surfshark, Mullvad, Proton VPN, and ExpressVPN, just to name a few. And the great thing about these major VPN providers is that they make it easy to set up and use a VPN on your iPhone or Android smartphone. New age verification laws increase VPN usage In June, France enacted age verification requirements for accessing adult websites, causing Pornhub to leave the country and one VPN provider, Proton VPN, to see a 1,000% increase in signups in just 30 minutes. Then, in July, the United Kingdom introduced a similar law requiring age verification checks for numerous types of websites, including adult websites, but also social media sites like Reddit, X, Blusky, and Discord. Again, Proton VPN said it saw signups surge1,400% this time. Search queries about VPNs have also risen fast in America since late July, Google Trends data shows, as various states in America have implemented their own age verification lawsor have upcoming ones scheduled. While the primary motivating factor behind these age check laws is to keep children safe from the negative effects of social media and adult-themed content online, which can harm them, privacy advocates like the EFF have raised concerns that the laws threaten privacy and free expression, not to mention leaving adults who verify their ages open to identity and data theft. This last point is raised because the websites that must now follow these laws and verify the identity of users who want to access their content often rely on third-party companies to do so. Users must typically upload a government-issued ID (such as a driver’s license or passport), their credit card information, or facial scans, and sometimes a combination of all three. This type of data is a treasure trove for hackers, which is why some users prefer using VPNs to access age-restricted sites. They’d rather not risk trusting these third-party companies to protect their verification documents. How to use a VPN on your iPhone While some VPN services might have slightly different signup procedures, actually installing one on your iPhone and Android is a fairly straightforward process. Heres how to set up a VPN on your iPhone. Sign up for your VPN service of choice on their website. Install the services app on your iPhone by downloading it from the iPhone App Store. Launch the app and sign in to it using the login information you used when you joined the service on the web. A pop-up should appear that says the VPN app Would Like to Add VPN Configurations. Tap the Allow button. This allows your iPhone to access the VPNs network. Now, in the VPN app, choose the location of the VPN server you want to connect to and tap the connect button. How to use a VPN on your Android If you have an Android phone, setting up a VPN is pretty similar to setting it up on an iPhone: Sign up for your VPN service of choice on their website. Install the services app on your Android by downloading it from the Google Play Store. Launch the app and sign in to it using the login information you used when you joined the service on the web. A Connection request pop-up should appear that says the VPN app wants to set up a VPN connection that allows it to monitor network traffic. Tap the OK button. This allows your Android phone to access the VPNs network. Now, in the VPN app, choose the location of the VPN server you want to connect to and tap the connect button. After following the steps outlined above, the VPN should now be up and running on your iPhone or Android. Any website you go to will now think your phone is in the country of the VPN server you chose to connect to, and your data will be more safeguarded from advertisers, hackers, and other bad actors.
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E-Commerce
Unless youre at the very top of the food chain, you have to do a certain amount of managing upward, where you are trying to influence the decisions of the people above you in the org chart. This relationship can be particularly awkward when you have to fix a mistake or a false impression of your supervisor or someone else with a more senior role. Of course, the degree of finesse required to correct your boss (or someone else in a higher rank) depends on the individual and the company culture. In an ideal environment, everyone in an organization is receptive to feedback and correction. I make sure to tell everyone on my team that I want to hear concerns and corrections as quickly as possible, because that is the only way that I can operate effectively. If youre unsure of how well your feedback may be taken, though, there are a few things you can do. When in doubt, ask First off, dont assume that everyone in a more senior role is going to be prickly about being corrected. There are several factors that can influence peoples willingness to accept corrections from others. When someone has a growth mindset, then they often accept critical feedback more willingly than when they see criticism as undermining their sense of their own talent. In addition, the more rigidly hierarchical the organization, the harder it is for people lower in the food chain to criticize those higher up. That said, there are big individual differences on this dimension, so when youre working with a new leader for the first time, it is helpful to just ask about how they like to get information. You dont have to ask specifically about correcting them, but discussing how you can provide them with information about what you see from your vantage point in the organization can often give you insight into whether they think information should flow from the top down or whether there are opportunities to provide feedback from below. Be discreet Even when someone is highly receptive to feedback, they may not want to be corrected in front of a groupparticularly if that group also includes other influential members of the organization. Find a time to catch the person on a one-on-one discussion rather than correcting them in front of others. Ideally, you should frame your correction in terms of information that you are not sure that the person may have access to. It can be awkward to frame your discussion as if you are teaching or coaching the person youre approaching unless you are sure they are open to that. Essentially, youre creating a way for them to save face while also giving them more accurate information than they had before. Create contradictions Correcting someone is really a subtype of trying to change someones mind about something. In general, you dont really change someone elses mind, you provide them with information that helps them to change their own mind. The most powerful method for getting people to change their beliefs is to create a contradiction for them. That is, to help them to recognize that their current beliefs lead to incompatible conclusions. Not only does that get people thinking more deeply about how to resolve that contradiction, but there are a variety of psychological mechanisms (often called cognitive dissonance) that work in the background to shift the strength of peoples beliefs in ways that resolve those contradictions. Often, when you point out a contradiction, you are really making a correction in a more indirect way. You can even ask for assistance in resolving that contradiction for yourself. This method of making a correction can also be less confrontational than just coming out and telling someone that they were wrong. Enlist some help If there is someone in a higher rank in the organization who is particularly resistant to corrections, then you may want to find an ally to help you out. If you have a good relationship with someone who is a peer to the person who needs feedback, have a conversation with them and see if they can help you discuss the issue. At a minimum, they may be able to provide you with guidance about the best way to approach the conversation. In general, you probably fear confrontation more than you should. While you shouldnt seek to be antagonistic to others, earnest feedback and correction is often appreciated rather than resented. It may be uncomfortable in the moment to say something, but often the anxiety of preparing for the conversation is worse than the conversation itself.
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E-Commerce
When Melanie Dulbecco became CEO of Torani Syrups 34 years ago, she stepped in as its first non-family leader with less than $1 million in annual sales and an uncertain future. What happened next defied expectations. Under her leadership, Torani has averaged more than 20% annual growth year over year for three decadesdoubling in size every few years. In 2024, the company reached $500 million in sales and is on track to hit $1 billion by 2030. Dulbeccos unexpected success is attributable to her untraditional leadership style. She says, “Those financial numbers are the lagging indicators. The leading indicators have everything to do with the growth and development of our people.” Dulbeccos part of a growing wave of leaders embracing a more holistic model with the belief that the most effective leaders arent defined by gendered traitsthey draw from the full range of human strengths. By blending a wide range of masculine and feminine traits like care, vulnerability, confidence, and decisiveness, these leaders are building the most resilient, high-performing organizations today. This shift in approach challenges decades of conventional wisdom, dating back to Dr. Virginia E. Scheins 1973 think manager, think male study. Schein identified a persistent association between leadership and traditionally masculine qualities. This think manager, think male effect wasnt just Americanit was global, and its been replicated in numerous studies ever since. This narrow definition of leadership has long devalued traits like empathy, care, and emotional intelligence, often deemed soft skills. This overemphasis on masculine leadership leaves many leaders worrying about expressing anything deemed feminine in the workplaceespecially women leaders in male-dominated environments concerned about being taken seriously. Studies show that, while effective leaders display traditionally masculine qualities like confidence, strategic thinking, and decisiveness, they also display feminine traits like collaboration, empathy, resilience, and communication. Heres how three of these often-overlooked traits drive exceptional results: How Caring Boosts Engagement, Retention, and Growth Care isnt a soft skill. Its a strategic one. In 2024, employee engagement dropped to 21%, only the second decline in more than a decade (the other during the COVID-19 pandemic). This disengagement70% of which is tied to a persons manageris estimated to cost the global economy over $400 billion in lost productivity last year. Leaders who can engage their teams will shape the future of work, and all they have to do is go back to the basics: caring for people. Employees who feel cared for are three times more likely to be engaged, 70% less likely to experience burnout, and 36% more likely to report thriving outside of work. Yet only 25% of employees feel their manager genuinely cares about their well-being. Cofounder and co-CEO of California-based EO Products Susan Griffin-Black prioritizes a caring leadership approach, striving to ensure her employees feel cared for. Were all human and want the same things: safety, belonging, meaning, and to be loved and cared for, she says. Her people-first leadership is one reason the companys engagement rates rank 33 points above the industry average. Care also drives retention. Nearly 75 % of employees say they want a manager who leads with empathy and support. When they have one, theyre 70% less likely to be looking for a new job. Pete Stavros, co-head of global private equity at KKR, recently brought the head of Stanfords Neuroscience Lab Jamil Zaki in to stress test Stavross observation that the best-performing CEOs in KKRs portfolio were the most empathetic. The results? The CEOs who indexed highest on empathy had retention and engagement rates 1.5 to more than 2 times stronger than the benchmark. Why Deep Listening Builds Trust, Fuels Innovation, and Enhances Belonging Great leadership is built on deep listening. When managers are attentive and communicate openly, they drive higher engagement, stronger retention, and better team performance. But too many leaders still miss the mark: 86% of employees say not everyone in their organization is fairly heardand more than 60% say their leaders have ignored their voice. When employees feel heard, theyre 4.6 times more likely to perform at their best. Theyre also more likely to report a sense of belongingand have some of the highest engagement levels in the organization. Griffin-Black says deep listening is one of the leadership skills she leans on most, just like other holistic leaders such as restaurateur Erin Wade. When Wade opened mac-and-cheese restaurant Homeroom in Oakland in 2011, she set out to restore dignity in food industry jobs. Her core strategy? Listening to her team. Wade held optional, paid weekly meetings for her entire 100+ person teamfrom dishwashers to managersto hear their perspectives and co-create decisions. She practiced open-book management, shared company financials, and reviewed daily employee feedback each week. The message was clear: your voice matters here. At Homeroom, employee tenure averaged 2.5 years, compared to the industry norm of just 90 days. Financially, the restaurant consistently ranked in the top 1% nationwide while Wade was at the helm. The Critical Link Between Vulnerability and Team Performance While Dr. Brené Brown has brought more attention to the importance of vulnerabilitywhich she defines as uncertainty, risk, and emotional exposureto leadership, many leaders still struggle with being vulnerable at work. Just 24% of senior leaders say they show vulnerability in the workplace. Its not surprising though, given that many were taught to equate leadership with invulnerability. But those who break that mold call vulnerability a game-changing skill. Vulnerable leaders admit mistakes, acknowledge what they dont know, and stay open to others ideas. CEO of Charter Next Generation (CNG) Kathy Bolhousone of the leaders in KKR portfolio who scored highest on the empathy indexregularly solicits opinions and ideas for improvement from her more than 2,000 employees. When she does so, shes open about the fact that she doesnt have all the answers. When leaders model vulnerability like this, their employees are 5.3 times more likely to trust them. Being vulnerable is also proven to boost creativity and innovation. These key benefits help explain how Bolhous has grown CNG from a $50 million valuation in 2010 to a present-day valuation of $5 billion. In addition to vulnerability, the two additional leadership skills Bolhous ties to her success: care and listening. The Holistic Leadership Approach Holistic leaders dont rely on a single trait. They move fluidly between the best traits regardless of association with masculine or femininevulnerability and drive, humility and confidence, compassion and accountability. They lead with a full range of human qualities, adjusting based on what their people and context require. And their organizations thrive because of it: higher engagement, deeper trust, stronger innovation, and longer employee retention. To succeed in the evolving workplace, leaders must unlearn outdated playbooks. This shift isnt about gender. Its about range. The leaders who succeed in the modern workplace are those who know when to be bold, when to be quiet, when to challenge, and when to nurture. They dont perform a role. They embody their whole humanity.
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E-Commerce
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