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I always dream of the same mall. So begins a recent post on the popular subreddit r/The MallWorld. The subreddit was first created in 2021, and currently has 10,000 monthly visitors detailing their recurring dreams of eerie, often empty spaces. The description reads, Have you been to one of these common dream locations? The post continued: It has a very vintage feel to it. It always has warm amber lighting and wooden guard rails. It has 3 main floors, and one secret lower floor. The lower floor is usually kept pristine, a time capsule of the 90’s. The stores are closed, but the merchandise remains. It smells like my kindergarten class did.. If this dream sounds familiar, you are not alone. The post is among thousands on Reddit and TikTok who say they also dream of the same space, collectively referred to as Mall World. But this is no ordinary shopping mall. While not always identical, many say their mall worlds share similarities. It has endless stairwells, forbidden floors, and looping elevators. Some have dreamed of the same food court, others of an arcade. Sometimes the dreamscape is not even a mall at all but a water park or an airport. People have tried to draw maps of Mall World. I finally dont feel alone, wrote one on Reddit. I feel so much relief in not being the only one. The dreamscape has recently seen a resurgence in interest. One TikTok user said she discovered the Mall World subreddit after searching for answers about a recurring dream she was having. She explained, Finding the Mall World has literally changed my life because there are 20 thousand people having the same exact dreams as mine. The video was posted earlier this year and currently has over 400,000 views. So why is everyone having the same dream? There are a number of theories circulating the internet. One suggests it is related to Carl Jungs theory of collective unconsciousness the idea that all humans share a deep, inherited layer of the unconscious mind that shapes how we think and dream. Others have linked the idea to astral travel, where the physical body is left behind to go explore other planes of consciousness. Another conspiracy theory links these shared dreams to the gifted and talented program in the 1980s and 1990s. Or perhaps the real reason is less intriguing. Most of us have been to a mall at least once in our lives and our brains tend to feed off existing mental maps and memories to construct our dreamscapes. As Dylan Selterman, an associate teaching professor at the Johns Hopkins University department of psychological and brain sciences, told The New York Times, sometimes people dream about weird stuff. Liminal spaces have been a source of online fascination for years. A simpler explanation may be that the online discourse is unconsciously influencing peoples dreams. If youve not visited Mall World and are feeling left out, just reading about Mall World might be enough to trigger a visit.
Category:
E-Commerce
Want more housing market stories from Lance Lamberts ResiClub in your inbox? Subscribe to the ResiClub newsletter. D.R. Horton, Americas largest homebuilder, is doubling down on mortgage rate buydowns to keep its sales volumes up amid an affordability-strained housing market. On its October 28 earnings call, the builder said 73% of its homebuyers in fiscal Q4 2025 received a mortgage rate buydownup slightly from 72% in the previous quarter. As we anticipated on our last call, we did expect to lean in more heavily to the offering of 3.99% [mortgage rate buydown], said Jessica Hansen, D.R. Hortons senior vice president of investor relations. That is something that we’ve been doing, and we saw the mortgage rate in our backlog come down. It’s actually below 5% today coming into this quarter. For D.R. Hortons buyersmany of whom are first-time homeownersthe monthly payment remains the decisive factor. The most attractive monthly payment we can put them in is with a lower rate, said CEO Paul Romanowski. Its a benefit to the homeowner over time in terms of paying down more of their principal. The strategy has come at a cost: incentive spendingincluding mortgage rate buydowns. The companys gross margin on home sales fell to 20% in Q4 2025, down from 23.6% in Q4 2024 and well below the 26.9% in Q4 2021. Indeed, increased incentive spending accounted for 61% of D.R. Hortons recent margin compression in Q4, while higher litigation costs made up another 33%. The incentives appear to be working. Net new orders rose 5% year-over-year in Q4 to 20,078up from 19,035 a year earlierdemonstrating D.R. Hortons ability to maintain sales momentum despite affordability headwinds. However, its backlog continues to shrink as the builder intentionally slows housing starts to better align inventory levels and capitalize on easing construction costs. Regionally, D.R. Horton pointed to softness in parts of Florida, including Jacksonville and Southwest Florida, where excess inventory has weighed on absorption rates. The company also described Texas as choppy and California as a bit of a struggle, while noting signs of stability across the Midwest and Mid-Atlantic. window.addEventListener("message",function(a){if(void 0!==a.data["datawrapper-height"]){var e=document.querySelectorAll("iframe");for(var t in a.data["datawrapper-height"])for(var r,i=0;r=e[i];i++)if(r.contentWindow===a.source){var d=a.data["datawrapper-height"][t]+"px";r.style.height=d}}}); Even with new tariffs and immigration policy headlines, the company said material and labor costs remain under controldown 1% quarter-over-quarter and 1.5% year-over-year. Many giant homebuilders are crediting softer housing starts for helping offset policy-related cost pressures. ResiClub PRO members can read our full D.R. Horton analysis here.
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E-Commerce
Public servants manage a geographically distributed group of people across dozens of public and private organizations daily. Cybersecurity officials work with state and federal counterparts, and homelessness coordinators work with public health departments and nonprofits. State veterans affairs departments sit at the intersection of educational and health benefits along with housing and job assistance. From my conversations with public servants across the country, its clear that most critical government functions cannot happen without collaboration. This makes it paramount to have a deep understanding of who does what across dozens of organizations for government to function effectively. ENTER THE CRM The dominant modern tool for tracking relationships and managing contacts is customer relationship management software, simply referred to as a CRM. While CRMs arose to help sales teams manage their networks, theyre widely used today as contact managers. And yet the focus on closing sales dominates CRM product design. One CRM company aims to help its users attract more prospects, close more deals, and strengthen customer relationships. Another says the goal of its CRM is simple: Improve relationships to grow your business. A third CRM aims to be “the sales assistant your team never had.” But government employees dont sell. They need a network map of people to identify the individuals, organizations, and skill sets to achieve different purposes. These purposes depend on the initiative, like what policy theyre implementing, what guidance theyre finalizing, or what community initiative theyre managing.So public servants have two ill-fitting options for managing relationships. One approach is tracking contacts manually, constantly referring back to their inbox and past emails, or copy-pasting from lists in spreadsheets that quickly go out of date. The other option is to force CRMswhich are designed for salesto serve as coordination tools, a mismatch between purpose and function. GOVERNMENT EMPLOYEES ARENT TRACKING SALES FUNNELS The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales processa deal is won, lost, or in progress. So CRMs categorize prospects by their progression through the sales funnel, quantify sales rep performance, and generate insights about pipeline size and time to close deals. But government agencies dont have a sales funnel. Their work hinges on knowing whos who across public, private, and nonprofit organizations because their work is embedded in overlapping networks. Imagine a state employee named Jess. Jess spearheads an initiative to reduce homelessness, leads coordination efforts with the states public health agency, and is the point of contact for homeless shelters. By virtue of this work, Jess also participates in a working group of state, county, and local agencies addressing homelessness. She also serves on the board of an organization that convenes state agencies addressing homelessness in the same region. A typical CRM would try to locate Jess in a nonexistent sales funnel. A CRM built for government would capture Jesss different roles across many groups and operations. And it would let its users leverage this information at the right time for the right action or communication. PUBLIC SERVANTS NEED ONGOING RELATIONSHIP CONTEXT The reality of overlapping networks in government operations leads to the second misalignment: data enrichment over time. In a CRM, data enrichment refers to the attributes that can be identified and recorded about a person or entity. For private companies, data enrichment isnt thatvitalthey want to move prospects through the sales funnel toward a deal. Their customer segments are generally well-defined, so they need to know basic information about prospects, like name, title, and organization. Depth of knowledge is secondary. And while some information may change, that hardly matters once the deal is closed, meaning data enrichment has diminishing returns over time in traditional CRMs. But for government agencies, ongoing data enrichment is a critical CRM capability. Public servants must activate geographically and organizationally distributed groups of people for countless initiatives occurring in parallel. The richer the context, the better. This is the difference between simply knowing that Jess participates in a working group and capturing every role she plays in all her different capacitiesand having that information autonomously updated. The people and organizations public servants need to coordinate with are always changing, too. Government agencies network maps, organized in a CRM, are multi-layered, always in flux, and a mission critical resource. PUBLIC SERVANTS DESERVE PURPOSE-BUILT TECHNOLOGY The only way to effectively manage ever-changing groups of people and organizations and align them with government operations is to have a CRM that prioritizes data enrichment over time. Government, unlike sales, doesnt have a defined end. A new class of government-centric CRMs should treat contacts as members of overlapping networks. They should capture attributes relevant to government work and update continuously, managing contact attributes as they change in real time, so public servants can spend their time collaborating with those contacts to do their job. This should be table stakes for a government CRM. Public servants also work as teams and need easier ways to operationalize their network, like with more reliable mass email sending. We are at an inflection point where governments across the country are being asked to do more with less. Technology should enable, not be an obstacle. CRMs, despite their centrality to government operations, remain an obstacle because they are not built for government work. So what are public servants to do? Their best, which means trying to make a tool work and fighting against it, because it wasnt designed to address their needs and maximize their capabilities. In my conversations with public servants, a recurring theme is the need to track the people and organizations that matter to the mission. Our driving conviction at Civic Roundtable is that government employees deserve better. They deserve software designed, built, and deployed specifically for government operations. The CRM deserves a rethink in service of public servants. Madeleine Smith is cofounder and CEO of Civic Roundtable.
Category:
E-Commerce
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