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Air travel is a stressful event for anyone: long waits at the airport, the ever-present threat of delayed flights, and cramped seats can easily cause temperaments to run short. All that is made worse during the holidays, as the number of travelers soars. But what can make a flight even worse than the unavoidable unpleasantries are, simply put, travel jerks. These are travelers who are rude to one another, short-tempered with airport staff, and disrespectful to flight attendants. Now, ahead of the holiday travel season, which kicks off next week, the U.S. Department of Transportation (DOT) is launching a new campaign to inspire civility in travelers. Heres what you need to know. Transportation Secretary urges civility in the friendly skies On Wednesday, U.S. Transportation Secretary Sean P. Duffy announced a new campaign titled The Golden Age of Travel Starts with You. The DOT says the campaign is designed to get the country talking about how we can all restore courtesy and class to air travel. Announcing the new campaign, which kicks off with a 90-second YouTube video, the DOT highlighted data that it says backs up the popular perception that traveling on planes has become more unruly in recent years. According to the agency, the Federal Aviation Administration (FAA) has seen more than a 400% increase in in-flight outbursts since 2019. These outbursts include everything from disruptive behavior to outright violence. The agency says that between 2020 and 2021, reports of unruly behavior rose more than six times. In 2021 alone, 20% of flight attendants experienced physical incidents, and since 2021, 13,800unruly passenger incidents have been reported. Most recently, the DOT says, 2024 saw double the number of unruly passenger events when compared to 2019, the year before the pandemic, when traveling was decidedly less stressful. If you want a peek at some of the worst unruly passenger incidents, the latter half of the DOT campaign video, embedded below, showcases alarming ones caught on camera. For 2025, the FAAs data shows that there have so far been 1,431 unruly passenger reports as of November 16. About 10% of those142had investigations opened into them by authorities. They resulted in 125 enforcement actions, which have included $2.1 million in fines. For the most recent week of November 16, the FAA says there were 1.4 unruly passengers reported for every 10,000 flights. However, while the agency notes that the rate of unruly passenger incidents has dropped more than 80% since early 2021 record highs, it concedes that recent increases show there remains more work to do. DOTs advice on how to be a more civil flyer In the DOTs civility campaign video, Transportation Secretary Duffy offered five questions people can ask themselves to determine if they are Americans reach their destinations as quickly, efficiently and comfortably as possible. Those questions include: Are you helping a pregnant woman or the elderly with placing their bags in the overhead bin? Are you dressing with respect? Are you keeping control of your children and helping them through the airport? Are you saying thank you to your flight attendants? Are you saying please and thank you in general? Given the latest holiday travel data from the American Automobile Association (AAA), over 6 million passengers will need to ask themselves these questions begining next week. The AAA is forecasting that the Thanksgiving holiday travel season, which runs from Tuesday, November 25 to Monday, December 1, will see 6.07 million people take to the skies. Thats 2.1% more than the 5.94 million individuals who flew during Thanksgiving week 2024, and 14.9% more than the number of individuals who flew during the 2019 Thanksgiving travel period.
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Only 776 air traffic controllers and technicians who had perfect attendance during the government shutdown will receive $10,000 bonuses while nearly 20,000 other workers will be left out, the Federal Aviation Administration announced Thursday. A number of controllers started calling out of work as the shutdown dragged on longer than a month and they dealt with the financial pressure of working without a paycheck. Some of them got side jobs, but others simply couldn’t afford the child care or gas they needed to work. Their absences forced delays at airports across the country and led the government to order airlines to cut some of their flights at 40 busy airports. President Donald Trump suggested the bonuses for those who have stayed on the job in a social media post, but he also suggested that controllers who missed work should have their pay docked. FAA officials haven’t publicly announced plans to penalize controllers. Thousands of FAA technicians also had to work during the shutdown to maintain the equipment that air traffic controllers rely on. At least 6,600 technicians were expected to work throughout the shutdown but more than 3,000 others were subject to be recalled to work. Transportation Secretary Sean Duffy said the bonuses acknowledged the dedication of these few workers who never missed a shift during the 43-day shutdown. In a post on X he described it as Santa’s coming to town a little early. These patriotic men and women never missed a beat and kept the flying public safe throughout the shutdown, Duffy said in his formal announcement. The National Air Traffic Controllers Association union said only 311 of its more than 10,000 members will receive the bonuses. The union said these workers with perfect attendance deserve recognition but so do the others. We are concerned that thousands of air traffic controllers who consistently reported for duty during the shutdown, ensuring the safe transport of passengers and cargo across the nation, while working without pay and uncertain of when they would receive compensation, were excluded from this recognition. More than 311 of these dedicated professionals were instrumental in keeping America moving, the union said in a statement. The Professional Aviation Safety Specialists union said the thousands of technicians it represents worked hard to keep the aging computer and radar systems controllers use operating during the shutdown, and they should all be recognized not just the 423 getting bonuses. It took many hands to ensure that not one delay during the historic 43-day shutdown was attributed to equipment or system failures, the union said in a statement. Democratic Rep. Rick Larsen questioned why all the controllers and others who worked to keep flights moving during during the shutdown won’t get bonuses. For the Trump administration to not give a bonus to every single one of these hardworking women and men is wrong; they all deserve a bonus and back pay, said Larsen, who is the ranking member of the House Transportation and Infrastructure committee. The controllers union said they hope to work with Duffy to find a way to recognize all the other air traffic controllers who worked during the shutdown. Last week, Homeland Security Secretary Kristi Noem announced that any TSA officers who went above and beyond while working without pay would get $10,000 bonuses, but she never specified how many will qualify beyond the handful of checks she handed out to officers at a news conference. The FAA was already critically short on air traffic controllers before the shutdown. Duffy had been working to boost controller hiring and streamline the years of training required in the hope of eliminating the shortage over the next several years. Duffy has said that some students and controllers quit and more experienced controllers retired during the shutdown. Many controllers already work 10-hour shifts six days a week because the FAA is so short on staffing. As more controllers missed work, the FAA ordered airlines to cut flights to relieve pressure on the system. Duffy said repeatedly that FAA safety experts became worried as the absences grew because of reports from pilots concerned about controllers responses and a number of runway incursions. Since the shutdown ended, controller staffing has improved significantly and airlines were allowed to resume normal operations this week. Josh Funk, AP transportation writer
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The U.S. government on Thursday released a new crash test dummy design that advocates believe will help make cars safer for women. The Department of Transportation will consider using the dummy in the government’s vehicle crash test five star-ratings once a final rule is adopted, the agency said in a news release. Women are 73% more likely to be injured in a head-on crash, and they are 17% more likely to be killed in a car crash, than men. The standard crash test dummy used in the National Highway Traffic Safety Administration five-star vehicle testing was developed in 1978 and was modeled after a 5-foot-9 (175-centimeter), 171-pound (78-kilogram) man. The female dummy is smaller and has a rubber jacket to represent breasts. Its routinely tested in the passenger or back seat but seldom in the drivers seat, even though the majority of licensed drivers are women. The new female dummy endorsed by the department more accurately reflects differences between men and women, including the shape of the neck, collarbone, pelvis, and legs. It’s outfitted with more than 150 sensors, the department said. Some American automakers have been skeptical, arguing the new model may exaggerate injury risks and undercut the value of some safety features such as seat belts and airbags. Lawmakers and transportation secretaries from the past two presidential administrations have expressed support for new crash test rules and safety requirements but developments have been slow. U.S. Sens. Deb Fischer, a Republican from Nebraska, and Tammy Duckworth, a Democrat from Illinois, both released statements welcoming the female crash test dummy announcement. Any progress here is good because theres simply no good reason why women are more likely to be injured or die in car crashes, Duckworth said. Fischer introduced legislation, the She Drives Act, that would require the most advanced testing devices available, including a female crash test dummy. Duckworth is a co-sponsor. Its far past time to make these testing standards permanent, which will help save thousands of lives and make Americas roads safer for all drivers, Fischer said. The department said the new specifications will be available for manufacturers to build models and for the automotive industry to begin testing them in vehicles. Audrey McAvoy, Associated Press
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