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Black Friday isn’t what it used to be. Less than 15 years ago, it was fairly common for people to wake up at ridiculously early hours to drive to a store, where they would stand in line, waiting for the doors to open in order to grab the best deals. Those people still exist, but not in the numbers they used to, thanks to the convenience of online shopping (and the early start to holiday deals). But as artificial intelligence becomes more entrenched, it could play an outsized role in Black Friday (and Cyber Monday)and 2025 could be something of a test case for the technology. The average consumer is expected to spend $1,595 on holiday gifts this year, according to Deloitte. That’s 10% less than 2024 and highlights the importance shoppers will place on bargains this year. And a growing number of consumers will be relying on AI to help them find those deals. Some 33% of the people Deloitte spoke to in its 2025 Holiday Retail Survey said they plan to use AI as part of their holiday shoppingdouble the number who did last year. Many say the tech could assist them with inspiration and product discovery. That could benefit retailers who have already embraced AI in their recommendation engines, as well as those planning to roll it out. “Consumer adoption of gen AI shows that expectations are shifting toward personalization and efficiency,” Deloitte’s report states. “Shoppers now expect instant recommendations tailored to their preferences, budgets, and recipients, raising the bar for retailers digital experiences. To meet holiday shoppers expectations, retailers could consider embedding AI-powered gift finders, style assistants, or deal copilots directly into their sites or apps.” A separate study from marketing automation platform Klaviyo found that 56% of consumers say theyll use AI tools during Black Friday and Cyber Monday. AI can do a lot more than just help people think of creative gifts, of course. Gen AI models like ChatGPT can research prices and recommend the best deal, in some cases even making the purchase for you, a feature used by a growing number of people. Traffic from AI platforms to retail sites during Prime Days and other sales in July was up by 4,700%, according to Adobe Analytics. And the company is predicting an increase in AI usage of between 515% and 550% this holiday season, compared to 2024. Thinking of enlisting a Gen AI to help you find deals? Here’s how to go about it. Make your list. Check it twice Chatbots dont work so well without specifics. You’ll need to know exactly what you’re looking to buy if you’re planning to use AI for price comparisons. Using the broadest example, telling ChatGPT you’re looking for the best price on, say, a Barbie or a blender is akin to calling a Best Buy or Gamestop and saying you want to know their best price for a game console. The $60 no-name brand that has a Tetris clone might technically be the correct answer, but that does you no good if you really wanted a PlayStation 5. Set the AI loose Ask your chatbot to find the best deals for your specific product. Again, details matter, so be sure to offer as much granularity as you can about the product. (To go back to the PS5 example, do you want the PS5 with a disc drive? What amount of internal storage do you want? Do you want a PS5 Slim or Pro or some other model?) It’s also worth asking the chatbot to suggest additional ways to save, such as applicable cash-back apps (like Rakuten), promo codes, or coupons. Fact check the results Prices change all the time during the holiday season, so just because ChatGPT says Store X has the best deal, you’ll still want to check that store’s website to verify the amount your AI assistant quoted is still valid. At the very least, using AI to help you shop will quickly eliminate some options and, ideally, free up some of your time, letting you spend less of November and December hunting for deals and more time enjoying the season.
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E-Commerce
Below, Corinne Low shares five key insights from her new book, Having It All: What Data Tells Us About Womens Lives and Getting the Most Out of Yours. Corinne is an economist and professor at the Wharton School of the University of Pennsylvania. Her research has been published in journals such as the American Economic Review, the Quarterly Journal of Economics, and the Journal of Political Economy. She also regularly speaks to and advises companies on their practices. Whats the big idea? Women face unequal demands at home and in the workplace, making having it all costly. Research shows how hidden factors shape choices and offers a way to reclaim time, energy, and joy. Listen to the audio version of this Book Biteread by Corinne herselfbelow, or in the Next Big Idea App. 1. Its not in your head; its in the data In 2017, I gave birth to my sonand had a midlife crisis. Things that used to work, like commuting two and a half hours to my job, just didnt add up anymore. I was constantly stressed, angry, depleted, and so tired all the time. Pumping in the Amtrak bathroom, crying that I would miss my sons bedtime because of a train delay, I wondered, Is it just me? I started studying womens time use, and the data told me I was far from alone. Women are getting squeezed from all sides. As our time in the labor market has increased, our time on home responsibilities hasnt declined accordingly. This is for two reasons: Mens time spent cooking and cleaning has stayed fixed since the 1970s. The way we parent has become much more intensive than a generation ago. Mothers in the ’80s were not babywearing and pumping at work or driving to a million activities. I grew up in the ’80s, and we were out riding bikes with no snacks and no water bottleswe must have been very dehydrated! The parenting game has changed. Some changes are great and have to do with our greater understanding of child development, but we spend almost twice as much time with our kids as compared to mothers only a generation ago. Without getting sufficient help from our partners, there just arent enough hours in the day. The amount our partners do also doesnt change when women are the primary breadwinners at home. Women who are the breadwinners still do twice as much cooking and cleaning as their lower-earning male partnerswinning the bread and baking it too. If you look at time usage over a lifecycle, you see womens time use on kids and housework swells to a mountain in our thirties (a period I call the squeeze), and the mirror image of that is our time on leisure and career investments, which goes down like a valley. During that period, time inequality with men is also at its peak. They do less childcare and housework and have more work and leisure time. We need to figure out a different way forward. 2. Your goal in life is utility, not career success The problems facing women in the workplace are structural. Were trying to be a Frankenstein of a super career woman at the office and an Instagram mom at home. We feel like were falling behind because were trying to do more (succeed in a world built by and for men) with less. But economists model human beings as maximizing not career success, not prestige, but their utility function. Your utility function is unique to you. Utility is like a firms profit function. Your personal profit function is made up of all the things that bring you joy, meaning, and fulfillment over the course of your lifetime. If you were to look back at your life when youre 85 years old, what would make you say, That was a life well lived? Your career is part of that, but its not the whole thing. Your utility function is unique to you. Only you know what brings you the deepest feelings of satisfaction. So, you cant compare yourself to someone else in terms of accomplishment because theyve accomplished different thingstheir utility function is different! Meaning, theyre maximizing something else. 3. A job is a tool to turn time into money Lets talk about where your career fits into your utility function. Your job converts time (the natural resource youre endowed with to maximize utility) into money. Your job is like an ATM; you put time into it and get money out of it. Ideally, it does this with minimal hassle and maybe some enjoyment, potentially adding to your utility rather than subtracting from it. But when I ask people what they would do with their time if money were no object, almost no one says theyd try to file more reports or climb higher on the corporate ladder. Thats because we recognize that a job is a means to utility, not an end. If we didnt need the money that comes from employment, wed spend most of our time on things we really enjoy: being with loved ones, hobbies, nature, and taking care of ourselves. We need to think of our careers a little more transactionally than the business books at airports press us to. Exactly how much money do I need at each phase of my life, and how do I plot a career that gets me that while eating up as little of my precious time as possible? This means thinking hard about the lifecycle of your job. Investing lots of time in your twenties can make sense because youre not as squeezed by home responsibilities, and it can buy you a better time-to-money conversion rate from your job later in life. But you want to make sure youre in a field where you are working toward the ability to take your foot off the gas at some pointlike during the squeezeand use more of that time making utility directly. Otherwise, the prize for the pie-eating contest is more pie! Your investment in your career should be proportional to the role money plays in maximizing your utility. Everything else is just chasing success at the expense of true happiness. 4. You can work like a girl and get paid There is no evidence that male traits are actually more productive, and there certainly isnt any evidence that women will be rewarded for mimicking them. When I got to Wharton, a male colleague told me that students respect you more when you are tough, saying that I needed to show them who was boss right from the start. So, I marked them tardy if they were a minute late, and guess what? They hated it coming from me. A female professor told me that shed found her students expected her to be really nice, and she had to fulfill their social expectations to receive good reviews. Research backs up this anecdote: Women are often penalized for failing to exhibit expected traits like niceness and community-mindedness. I want women to view their gendered traits as superpowers. While its also true that the evidence shows that men are, on average, more competitive, more risk-loving, tougher negotiators, and greater self-promoters, it does not say that those things lead to more productivity or higher profits. In a study on competitiveness, men were overcompetitive. Subjects performed a task and had to decide whether they wanted to receive payment for their efforts or participate in a tournament, where they would only be paid if they scored the highest. Of the worst-performing men (the men certain to lose the tournament), 60% still chose to enter rather than take the guaranteed payoff. In my own research on negotiation, I found that male-male pairs were more than twice as likely to fail to reach an agreement and therefore walk away from a negotiation with nothing. I want women to view their gendered traits as superpowers, and find workplaces where they can get ahead by being themselvesnot by pretending to be a man and getting punished for it anyway. 5. We must radically prioritize what contributes to our happiness When the deck is stacked against us, we cant keep trying to play fairmeeting everyone elses needs, and never our own. We have to become ruthless in aligning our time with what gives us utility. Take these three steps: Renegotiate how time and money are allocated in your household. Throw out your houseplants and make other hard choices. Pay yourself first with leisure time. First, to renegotiate the deal in your household, I want you and your partner to track your time. Often, men think theyre doing about half the household work, but thats only because they do half of the things they know about. While theyre doing half the school drop-offs, youre the one making sure there are clothes in the right size, lunches packed, after-school care, and playdates are scheduledhalf of which you multitask during work. If you track your time, you might realize theres a lot more inequality than you think, and you can start reallocating. Once you reallocate the households joint time budget, if theres still inequality in work and leisure time, see if reallocating money can help. Not outsourcing a task is hiring yourself to do it. We rarely do this with male-coded tasks (like car repair and plumbing), but somehow, for female-coded tasks, we forget that doing something in-house has an opportunity cost of where else you could invest that time. If youre a lawyer who bills at a certain rate, or a nurse who could pick up an extra shift, can you really afford that much of your own time for laundry? We have to become ruthless in aligning our time with what gives us utility. Second, throw out your houseplants is my pithy phrase for decluttering your time of anything thats an obligation rather than a calling. For me, it was wilting houseplants that I didnt have time to care for and made me feel like a failure. For you, it might be volunteering at your kids school, making homemade baby food, or planning the office retreat. Understanding how were being squeezed from all sides gives you the freedom to say, Nope, this doesnt add up for me right now. Importantly, you can always say yes later when youre in a different, and easier, chapter of your life. Lastly, pay yourself first with leisure time. We do get some time to ourselves, but often its just little crumbles of time left over at the end of the day. By then, were so depleted we end up just zoning out on our phones. If we block out time for the things that bring us the most joy and meaning, everything else can claim the scraps! Its like how we can suddenly get a project done in an hour before the deadlinethings expand to fill the available space in our calendars. Block your leisure time like an important meeting, and let yourself be your own top priority. Enjoy our full library of Book Bitesread by the authors!in the Next Big Idea app. This article originally appeared in Next Big Idea Club magazine and is reprinted with permission.
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E-Commerce
With millennials and Gen Z opting for fur babies over actual babies, a new workplace benefit is starting to take over. Enter the era of pawternity leave, where pets are dictating benefits, as companies scramble to keep up with shifting priorities. The reality is: without pet perks, companies are risking losing top talent. Sixty percent of pet parents say they would quit their job if it interfered with their ability to care for their pet and almost 10% already have. With the growing number of people placing such a high value on their pets, companies are beginning to recognize pet parenthood as more than just a lifestyle choice. Its a reflection of todays priorities, and its reshaping how employers approach workplace inclusion. Younger generations are replacing kids with pets Generational differences are driving the need for modernized workplace benefits. Twenty years ago, two-thirds of women at age 30 had at least one child. Today, half of American women at that age do not. This comes as 67% of millennials and Gen Z say they would rather have a dog than a kid. As the workforce transitions from parents to pet owners, traditional benefits like paid parental leave are not resonating with newer generations in the same way more flexible, lifestyle-oriented perks like pet care do. According to a study from Vetster, 48% of Gen Z see no difference between their pet and an actual human child compared to past generations, a powerful indicator of how deeply pets are integrated into their emotional lives. These new family priorities present an opportunity for companies to recognize pet parenthood as a legitimate caregiving role. Offering benefits like pawternity leave, free or discounted pet health care, or pet-friendly office policies allows companies to meet employees where they are in todays age. Supporting mental health through pet-inclusive policies Amid economic uncertainty and looming layoffs within many industries, 80% of people cite work as their primary source of stress. Knowing that heightened stress negatively impacts productivity, companies are turning to pet-friendly policies as a part of their overall well-being strategy to ensure employees feel cared for. Pets such as dogs have been shown to lower blood pressure and reduce the risk of cardiovascular disease. Beyond physical health, their presence in the workplace also directly impacts employees mental well-being with 73% of people saying having pets in the office reduces stress levels. For remote workers, the impact is significant, too51% of pet owners working from home report lower stress levels because of the ability to easily care for their pet. By recognizing the emotional needs of employees and integrating pets into workplace culture, companies are helping to alleviate stress while fostering a more compassionate and inclusive environment that supports employees. Companies are seeing high engagement with pet benefits Fifty-three percent of workplaces are pet-friendly to some degree and those that are implementing pet benefits are seeing high engagement with the benefits. For example, Samsungs pet benefits program saved employees $20,000 on vet bills and over 800 hours that would have otherwise been lost to time spent on vet appointments. These types of programs not only reduce logistical and financial burdens for employees, but also demonstrate that the company values their employees needs beyond traditional healthcare. As a result, pet benefits are emerging as a meaningful component of inclusive workplace culture A more inclusive workplace starts with recognizing pets as family Seventy percent of the workforce are pet owners. Neglecting to acknowledge and support the role pets play in employees lives means overlooking a key part of what drives employees personal well-being. At its core, inclusion means creating a workplace where people feel seen and supported. As definitions of family evolve, so should benefits and policies. In recognizing pets not just as companions, but as central figures in many employees lives, companies who recognize this dynamic when considering benefits packages are experiencing a much happier, healthier company culture.
Category:
E-Commerce
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