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Tag: customer service

Can good customer service help your IT business survive the recession?

2009-01-02 21:40:16| Young Entrepreneur Forums

Forum: IT & Internet Posted By: MikeSierra Post Time: 01-02-2009 at 03:28 PM

Tags the service good business

Bundled Service, Unbundled Customer Service

2008-12-30 13:00:00| CRM Buyer

Memo to telecom service providers: "We never thanked you, but you did a great job offering us consolidated billing. It is hard to remember now, as for the last few years you have been so aggressive in promoting bundled services, but five years ago, this was a major pain point. Three bills for ISP, cable and telephone, and usually three different due dates as well."

Tags service customer customer service bundled

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